Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,540 Reviews)
Rating breakdown 1,540 reviews
5 Stars
1,061
4 Stars
260
3 Stars
103
2 Stars
54
1 Star
62
81%of customers recommend this product.
(
308 out of
378)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great smart TV!
on April 18, 2025
Posted by: Pandajbl
[This review was collected as part of a promotion.] A friend of mine bought this TV, I was so impressed with the picture quality and how vivid the colors were. Also, like the fact it is a smart TV, too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Can’t seem to navigate stations
on April 18, 2025
Posted by: Farygrench
[This review was collected as part of a promotion.] Streaming movies, local news if I can figure out how to find the stations
Value
3
Response from Samsung USBy Samsung Brand Ambassador, April 21, 2025
Farygrench,
Thank you for choosing Samsung and for your feedback on the DU6900 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Thank you for choosing Samsung and for your feedback on the DU6900 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Love it especially it comes in with video games
on April 18, 2025
Posted by: KaiKai21
[This review was collected as part of a promotion.] Bought these tv something different but didn’t know it came with video games and more apps more selection more movies and I can watch my live news love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the picture quality
on April 18, 2025
Posted by: hermes
I bought my 75 inch tv last year.Now I have a problem fitting the picture in the frame,It has zoomed out and losing all the edges.What can i do
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful television
on April 18, 2025
Posted by: Kingsnake
[This review was collected as part of a promotion.] When I first thought of purchasing this TV, I never thought about buying such a large one. What a joy it is to have one. I am very happy with this purchase; the clarity, the color and the density of the color is outrageous.
I would certainly recommend this television to anyone!
Thank you for such a great piece of art.
I would certainly recommend this television to anyone!
Thank you for such a great piece of art.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has everything you need!
on April 18, 2025
Posted by: LovemyTV
[This review was collected as part of a promotion.] This tv is crystal clear and has so much to offer! It has a ton of apps that can be downloaded, you can stream xbox games without a console with it, and do everything! It’s very good quality!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice picture, frustrating remote
on April 18, 2025
Posted by: RolandRevenger
This was a gift. Overall, pleased with it. The remote control is a disappointment. Will have to purchase an universal remote with a user friendly design; surprised that a better remote was not included.
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on April 18, 2025
Posted by: Ceyda
Love my tv , got it as a gift in December as a house warming party
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US