Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Awesome TV
on May 21, 2025
Posted by: SmartThingsFreak
[This review was collected as part of a promotion.] Tv is great i've wanted a larger Samsung TV for a long time. I'm finally able to get one and I wasn't disappointed. It is great. The pitcher is awesome, especially the smart features. I wish I didn't need a SmartThings. Dongle, but that's okay.It is an awesome tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on May 21, 2025
Posted by: Head
It’s a great TV beautiful picture. Easy to set up easy to understand. The only thing I didn’t like was the remote.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has a lot of great features
on May 21, 2025
Posted by: BlackBeauty
I’ve my Samsung Television it’s a great investment
Written by a customer while visiting Samsung US
Customer Rating
4
Good but!
on May 21, 2025
Posted by: Debr
Great picture. Hope this one last more than 4 years
Written by a customer while visiting Samsung US
Customer Rating
5
This tv has great features.
on May 21, 2025
Posted by: ReshSamsung
[This review was collected as part of a promotion.] I used the Samsung tv because I listening to the music. I had a stroke and it helps me to listen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
NOTHING TO WRITE HOME TO MOM ABOUT
on May 21, 2025
Posted by: PROTECTORR
I FOUND SAMSUNG PICTURE QUALITY TO BE ONLY AVERAGE. THE TV IS NOT GENERAL USER FRIENDLY. IT WAS COMPLICATED TO CONNECT MY ROKU STICK AND IMPOSSIBLE TO MARRY THE REMOTES MAKING ME HAVE TO HAVE ACCESS TO A PERSON THAT IS TECH SAVVY. A TV SHOULD GENERAL USER FRIENDLY. ALSO, THE REMOTE IS THE ABSOLUTE WORST!!! WHO EVER HEARD OF A REMOTE THAT DOES NOT HAVE A LIGHT IN THIS DAY AND AGE?? I THINK THAT SAYS SOMETHING ABOUT SAMSUNG THINKING. THE APPS WORK OK SO FAR BUT SAMSUNG LIVE TV OFFERINGS IS JUST AVERAGE. EVERYTHING ABOUT THIS TV IS JUST AVERAGE...SO FAR...EXCEPT THE REMOTE IS BELOW AVERAGE BC NO LIGHT. I LIKE THE TV BUT NOTHING TO WRITE HOME TO MOM ABOUT.
Features
1
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Brand Ambassador, May 21, 2025
PROTECTORR,
Thanks for sharing your thoughts. We would love to help you troubleshoot the issues you are having. Please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. We would love to help you troubleshoot the issues you are having. Please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features will always stay with Samsun
on May 21, 2025
Posted by: Honeyloverorme
[This review was collected as part of a promotion.] In my lady cave Nana's place music video and movie watching
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So many features
on May 20, 2025
Posted by: Cree
Probably one of the best tvs we have in our home. And we have 5 other tvs here. Very easy to use with many different features. Was also able to add to my phone to turn off and on and also use as remote. Very sharp, clear picture and sound. Price also was reasonable. Best purchase yet
Written by a customer while visiting Samsung US