Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
3
unresponsive remote
on May 22, 2025
Posted by: Jone
The remote is much to hard to use and very unresponsive. It has to be pointed directly at the tv to give any response
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Samsung Brand Ambassador, May 22, 2025
Jone,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
60” of fantastic screen
on May 22, 2025
Posted by: Ducphil
from Reno, Nv
First “large” flat screen. Relocated onto another wall in the house for a much more refined look. Enjoy the picture quality and new features.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on May 21, 2025
Posted by: LaineLaine
Enjoying this recent TV purchase more than previous Samsung TV purchase in 2016/2017. This Tv has many features not available in previous TV. It was easy to set up and connect to internet and local antenna. So far everything is working fine
Written by a customer while visiting Samsung US
Customer Rating
5
The TV is great for the price!
on May 21, 2025
Posted by: Chamba360
[This review was collected as part of a promotion.] I use this tv for every day watch, binge watch, casual gaming and movie nights! Quality is great, image is great, UI could be improved as I think Samsung live TV app makes it slow but outside of that is an awesome tv!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Crystal clear
on May 21, 2025
Posted by: Believeroffuture
Beautiful, clear colors and fonts. A few apps disappeared from the line up, but after tinkering with on/off/reset they stayed where I wanted.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on May 21, 2025
Posted by: LoLo
Tv playing good no complaints at all beautiful view and sound
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung TV
on May 21, 2025
Posted by: BubblySope
[This review was collected as part of a promotion.] Clear picture. Great sound. I've had it for awhile now. No problems
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Higher clarity and enhanced picture quality
on May 21, 2025
Posted by: JesusAida
[This review was collected as part of a promotion.] It delivers a bright image and has a screen that helps prevent reflection
Value
5
Written by a customer while visiting Samsung US