Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Product has faster processing than my other TV
on May 24, 2025
Posted by: jcarmichael224
[This review was collected as part of a promotion.] It has a awesome variety of channels, faster processing times between inputs and channel. It had also helped my soundbars output
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
it's not just a television, it's an experience
on May 24, 2025
Posted by: Bedroomtv
[This review was collected as part of a promotion.] Calling it a "television" is an absolute travesty! This isn't merely an electronic device; it's a portal to pure bliss, a shimmering canvas where every pixel dances with purpose.
As an entertainer, this magnificent behemoth transforms content. Every frame bursts forth with vibrant clarity. Colors erupt, and blacks are profound, creating infinite depth. Movie nights are now cinematic events.
For work, this TV is an unparalleled monitor. Connecting my laptop is revolutionary. My workspace expands into a digital Shangri-La! I run code, design software, and tabs, all with room to breathe. Say goodbye to squinting; say hello to expansive productivity.
For my gaming, this Samsung is gaming nirvana. Responsiveness is lightning-fast, action fluid. Every explosion rocks; every detail is stunningly realistic. It also showcases cherished photos, transforming memories into gallery-worthy presentations.
Indeed, this television is a veritable memory maker. It’s the centerpiece for family gatherings, the grand stage for all our cherished moments. From movie marathons to hilarious slideshows, it brings us closer. This television isn't just about watching; it's about experiencing. It’s about creating, connecting, and celebrating. It has transformed my living room into the heart of our home, pulsating with light, laughter, and endless possibilities. Embrace the glorious experience!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
great picture
on May 23, 2025
Posted by: CInce1026
[This review was collected as part of a promotion.] To watch TV. I have to reboot my phone frequently to have sound on the television. Remote is difficult to use.
Value
3
Response from Samsung USBy Samsung Brand Ambassador, May 27, 2025
CInce1026,
We appreciate your feedback, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~ Samsung Pro
We appreciate your feedback, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
This TV has a great picture and Clear sound!
on May 23, 2025
Posted by: LittleLisa
[This review was collected as part of a promotion.] I love my Samsung TV. I use it for a bigger screen to show images for work. I also love watching movies when I need to relax. A beautiful picture and sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The TV is the best that I've had.
on May 23, 2025
Posted by: NotInfinity
[This review was collected as part of a promotion.] This samsung TV is amazing with the amazing resolution and screen. The UHD is amazing, the refresh rate is perfect for the games I play on my home console. It runs amazingly and it loads apps and shows basically instantly, yes some lag but overall instantly, only slow due to my wifi. Overall amazing TV as it just works amazingly and matches with my houses aesthetics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on May 23, 2025
Posted by: Ryeq21
from Los Angeles
Love it and would recommend it to anyone I am sorry I would be if I got any other TV
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fixtures
on May 22, 2025
Posted by: Julie Maria
I love the quality of the images and sounds. It is the best gift ever for me.
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV..
on May 22, 2025
Posted by: Teetee
[This review was collected as part of a promotion.] The TV looks great. The picture looks good and it sound is clear. My only concern is my original Samsung had my Bose stero connected. This TV does not have any audio connections. Otherwise. Great TV, great price...
Value
4
Written by a customer while visiting Samsung US