Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,539 Reviews)
Rating breakdown 1,539 reviews
5 Stars
1,060
4 Stars
260
3 Stars
103
2 Stars
54
1 Star
62
81%of customers recommend this product.
(
308 out of
378)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
This is a great product
on March 30, 2025
Posted by: Samsungworl
[This review was collected as part of a promotion.] I purchased this TV as a replacement for one my children broke and got it for a really good price . I am a true samsung girly every tv in my house is samsung I love the features on the devices and when I say people be sleeping on samsung tv plus it's just like having free cable tv I love it down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tv picture is great
on March 30, 2025
Posted by: Therealyippee
[This review was collected as part of a promotion.] The tv is great. Very sleek and the picture compared to old ones I have is better. I am very happy with my samsung television
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great budget tv
on March 30, 2025
Posted by: Bday101
[This review was collected as part of a promotion.] Samsung has never dissapointed, all my tvs in the house are samsung. The brand is consistent and great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on March 31, 2025
Posted by: IheartSamsung
[This review was collected as part of a promotion.] Smooth interface, bright screen. Has an IT browser and easily connects to any and all devices. Have yet to have had an issue. Can't beat the quality at this price point! Wish it came with a voice remote but not all that terrible considering the bigger picture. Gr3at deal!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice pic
on March 31, 2025
Posted by: Cpz72
from Chicago ill
Nice tv the remote is way too small, good quality, like Samsung products
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good quality, some speed issues.
on March 31, 2025
Posted by: Jcosh182
[This review was collected as part of a promotion.] After a little less than a year with my TV, I've noticed a slow down in loading and a green flash every now and then.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great view
on March 31, 2025
Posted by: Cloud0ne
[This review was collected as part of a promotion.] This tv was a good purchase on sale. The clarity is pretty good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Difficult to use.
on March 31, 2025
Posted by: Too old for this
I love the picture. It's crystal.
The TV itself is very difficult to use. EXAMPLE: Let's say I switch to my FireStick. Then, when I am done watching what ever I was watching on the FireStick, I want to go back to cable TV. How do I do that??? Who knows. I have to literally shut off my TV & start over again. Also, there aren't enough ports on the back. I have my FireStick & Cable box plugged in. There is no where to plug in my BlueRay player. What if I want to show the pictures on my phone? Nope, can't do that, either.
The TV itself is very difficult to use. EXAMPLE: Let's say I switch to my FireStick. Then, when I am done watching what ever I was watching on the FireStick, I want to go back to cable TV. How do I do that??? Who knows. I have to literally shut off my TV & start over again. Also, there aren't enough ports on the back. I have my FireStick & Cable box plugged in. There is no where to plug in my BlueRay player. What if I want to show the pictures on my phone? Nope, can't do that, either.
Response from Samsung USBy Samsung Brand Ambassador, April 1, 2025
Hello,
Thank you for choosing Samsung and for your feedback on the DU6900 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Thank you for choosing Samsung and for your feedback on the DU6900 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Written by a customer while visiting Samsung US