Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
DU6900 Delivers!
on June 5, 2025
Posted by: Lee Lee
from Buffalo New York
"I recently purchased the Samsung 50" Class Crystal UHD DU6900 TV, and I'm thoroughly impressed! The picture quality is stunning, with vibrant colors and crystal-clear details. The Crystal UHD technology truly enhances the viewing experience. The design is sleek and modern, fitting perfectly in my living room.
Overall, I highly recommend this TV for its excellent performance, features, and value for the price
Overall, I highly recommend this TV for its excellent performance, features, and value for the price
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ehhh
on June 5, 2025
Posted by: Samsung Sam
from Southern NM
Better than the 75” Samsung have in main room. Doesn’t have issues with volume like 75”. Beginning to wonder if the 75” Samsung was a good buy.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice!!!
on June 5, 2025
Posted by: KasnGer57
from EL Paso TX
Brought this tv for my son for Christmas and he absolutely loves it. The picture looks great and its very thin and lightweight.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Don't buy
on June 5, 2025
Posted by: TechGuy2025
from Tucson, Arizona USA
The display and menu interactivity are overly busy. I have worked in technology for over 40 years, and I'm extremely disappointed in Samsung's app and menu structure. Also, the remote controls are flimsy and small.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, June 5, 2025
Hi TechGuy2025,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV with all the bells and whistles
on June 5, 2025
Posted by: SamsungPpete
My Samsung TV is amazing! Its picture quality is outstanding and I think it was of great value. The channel lineup and all the free built-in features make it an entertainment center.
Written by a customer while visiting Samsung US
Customer Rating
4
Good image, sounds not great
on June 5, 2025
Posted by: GinaT1
[This review was collected as part of a promotion.] Image looks good and clear, love that. I don’t like the sound very much it sometimes comes in and out in sound of voice and background. Most of the time the background is louder than the voices or vice versa. I’ve had some issues streaming when one of the apps doesn’t load and I have to restart the tv to be able to open said app. Otherwise good experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture sound quality is a little off
on June 5, 2025
Posted by: Great picture
Great Tv plenty of apps.The only issue I have is the sound quality..Every time a Presidential speech is broadcast all that comes out are mistruths and outright lies.I have tried different channels but it happens on every broadcast.
Written by a customer while visiting Samsung US
Customer Rating
1
Unhappy and Disappointed
on June 5, 2025
Posted by: NicofTime
[This review was collected as part of a promotion.] The applications are buggy and I have fios and struggle with internet. Only with this device. Very disappointed. Air play is buggy as well. The imaging is excellent. No complaints on that side. However a lot of tvs have BOTH sides running smoothly.
Value
1
Response from Samsung USBy Samsung Brand Ambassador, June 5, 2025
NicofTime,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot these issues and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot these issues and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US