Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,149 Reviews)
Rating breakdown 2,149 reviews
5 Stars
1,460
4 Stars
350
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
497 out of
623)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great picture 75 inch.
on July 29, 2025
Posted by: Rattapotamus
[This review was collected as part of a promotion.] Good smart tv, easy to get up and running. As always the remote is utter trash, years of this even though its cheaply an easily fixed- nadda. Price point exceptional!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its alright
on November 20, 2025
Posted by: BigBen69
from Southaven MS
It’s a decent tv for the price. Wouldn’t buy another Samsung unless it’s a very high end tv. This one is incredible slow and the response time on the remote is seconds sometimes.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Response from Samsung USBy Samsung Brand Ambassador, December 8, 2025
BigBen69,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
My best friend tv
on July 20, 2024
Posted by: RoameR
[This review was collected as part of a promotion.] The Samsung DU6900 Crystal UHD TV (2024) offers vibrant colors and decent picture quality at an affordable price. Its sleek design and slim bezels make it visually appealing in any living space. The user interface is intuitive and easy to navigate, providing quick access to various streaming services and apps.
However, the TV's performance in darker scenes could be improved, as black levels appear somewhat washed out. Additionally, the sound quality is adequate for casual viewing, but a soundbar might be preferred for a more immersive experience.
Overall, the DU6900 is a solid choice for budget-conscious consumers seeking a visually pleasing TV with decent picture quality. While not perfect, its strengths outweigh its weaknesses, making it a worthwhile option for everyday entertainment.
However, the TV's performance in darker scenes could be improved, as black levels appear somewhat washed out. Additionally, the sound quality is adequate for casual viewing, but a soundbar might be preferred for a more immersive experience.
Overall, the DU6900 is a solid choice for budget-conscious consumers seeking a visually pleasing TV with decent picture quality. While not perfect, its strengths outweigh its weaknesses, making it a worthwhile option for everyday entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Fan
on July 22, 2024
Posted by: Samsungfan
[This review was collected as part of a promotion.] I love my Samsung TV. All I buy is Samsung. They last forever very user friendly. Always has the best pictures. You can't go wrong buying a Samsung TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung=Best Televisions
on July 22, 2024
Posted by: Dadoo985
[This review was collected as part of a promotion.] Great TV with amazing clarity, Easy set up and reliable.
Have been Samsung Loyal Customer for years.
I fully recommend for everyone.
Have been Samsung Loyal Customer for years.
I fully recommend for everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on July 22, 2024
Posted by: Jjohns8988
[This review was collected as part of a promotion.] The picture is beautiful. It's easy to use! We love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best TV I've ever had.
on July 22, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Love my TV. It's graphics & features are absolutely amazing. It had great size as well perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on July 24, 2024
Posted by: Jozzy316
[This review was collected as part of a promotion.] This device has an absolute amazing picture ! The quality is outrageous!I love it,and sound Is awesome as well. I feel like I'm in the movie theater every time I watch a movie! I don't think I'll be getting a new TV moniter for quite some time now since getting this TV moniter! I absolutely love it and have zero complaints! I highly recommend this product for all stay at home moms especially, and just anyone who loves TV!! Two thumbs up!!
Value
5
Written by a customer while visiting Samsung US