Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Mint (AT&T)
Average customer rating
4.8
(3,973 Reviews)
Rating breakdown 3,973 reviews
5 Stars
3,332
4 Stars
514
3 Stars
71
2 Stars
25
1 Star
31
83%of customers recommend this product.
(
118 out of
143)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Mint (AT&T)
Customer Rating
3
The S25+ has pros and cons
on June 25, 2025
Posted by: Mattiladahun
[This review was collected as part of a promotion.] I recently got a new Samsung S25+ and it has some really good features but could still use some improvement in a couple of areas. The 120Hz LTPO QHD+ OLED display accompanied with the Snapdragon 8 Gen 3 (or equivalent Exynos) chip provides amazing performance especially if your into gaming. It also boasts a battery that under most conditions last all day and usually longer. However its not without a few things that I believe could use some improvement. For one the phones design is a little common just saying for the price I would like to have a phone that stands out a little better against some of the less expensive phones that are available. Also the camera has some issues with focusing under certain conditions and id like too have a better zoom and a handful of other little things that the camera could improve on. Also I've heard people are having issues with thermal throttling under heavy usage but I've not run into that problem myself. All in all its a solid phone with some cool features from galaxy AI which is extremely helpful like having a personal assistant in your phone. And the circle to search feature can be very helpful to someone should have thought of that a long time ago. Its a great alternative to the S25 ultra if your looking to save a little on the sticker price but in all honesty I kinda wish I would have gotten the S25 ultra instead.
Value
3
Response from Samsung USBy R&R Team, June 25, 2025
Hi there Mattildahun, we appreciate you sharing your thoughts about your Samsung Galaxy S25+. We are happy to hear that you have found some great features of your device, and are finding the processing speed so excellent for your gaming. We have provided links to a few articles to help you with the camera features, and troubleshooting the matters you mention experiencing with your device. We have also shared a link to the Samsung SUpport Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone!
on June 25, 2025
Posted by: GalaxyLover
[This review was collected as part of a promotion.] I love using my new Galaxy S25+ with its Galaxy AI. I use my phone constantly for both personal and work related tasks and searching with AI has never been easier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not my cup of tea
on June 30, 2025
Posted by: Doodlebug38
[This review was collected as part of a promotion.] I personally don't like it as much as I liked my note I miss my pen and I don't know what it is about it I just don't care for it it's not a bad phone it works fine goes fast it's just not my cup of tea
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hey Doodlebug38, thank you for your feedback on your Samsung Galaxy S25+. We know our customers have a range of needs and wants from their chosen device, and we do our best to provide a range of devices to align to those preferences. We have provided a link to the complete manual for your device to help you discover additional features, and enhance your experience with your device. We have also provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Adam
Verified Purchase:Yes
S23 Ultra I traded in was way better phone.
I seems like Samsung lowered quality and performance.
I seems like Samsung lowered quality and performance.
Response from Samsung USBy R&R Team, July 3, 2025
Hey Adam, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how important your phone is to you every day for a range of tasks, and we would love to help you troubleshoot the battery life and camera of your device. We have provided links to articles to address these matters at your convenience. We have also provided a link to the Samsung Support Team if these experiences continues, or you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 2, 2025
Posted by: ShimmyCoco
[This review was collected as part of a promotion.] I am and probably will always be an ANDROID chic. Love my new Samsung phone. It's fast, the pics are awesome and it's quite slim. Love the case. Kinda pricey but that's ok. I will definitely be keeping it a while.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best so far
on July 3, 2025
Posted by: Perrenesis84
[This review was collected as part of a promotion.] Every year it improves incredibly, and it's remarkable. The camera is always impeccable, not to mention the features that are clearly the best on the market. The best thing, and what I like most, is how easy it is to use and all the video editing options, especially slow motion. It's so accessible, easy, and super fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the simplicity of the Samsung phone .
on July 3, 2025
Posted by: DeNice2813
[This review was collected as part of a promotion.] I really only use it for my notes and videos and calling.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product works great l love the camera feature
on July 3, 2025
Posted by: Missladie1
[This review was collected as part of a promotion.] The camera features are great l love the feature where you can take clear pictures of the moon. I like the AI feature you can enhance pictures to make yourself look better or younger. I have small hands so this device fits perfectly in my hands, pockets/pocketbooks, and jackets. I love how it shows very clear features of the games l play on it.
Value
5
Written by a customer while visiting Samsung US