Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Mint (AT&T)
Average customer rating
4.8
(5,582 Reviews)
Rating breakdown 5,582 reviews
5 Stars
4,614
4 Stars
782
3 Stars
115
2 Stars
34
1 Star
37
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Mint (AT&T)
Customer Rating
5
I like the fast response and clear visuals quality
on May 15, 2026
Posted by: Ennabear77
[This review was collected as part of a promotion.] A.I. is convenient and works great as it gives me many options that help me when needed.to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 review
on May 19, 2026
Posted by: Jess320
[This review was collected as part of a promotion.] I absolutely love my s25+!!! The camera is fantastic, the operating system is fast and user friendly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Allows far to much 3rd Party intrusion
on May 20, 2026
Posted by: Feak31
[This review was collected as part of a promotion.] NO PRIVACY! MY PHONE CONSTANTLY IS CHANGING MY SERTINGS!
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hello Feak31, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We know how important your privacy and security is to you, and how frustrating it can be when your device is not operating as intended with the settings. We have provided a link to the complete manual to help you with the privacy settings and different access for your apps. We have also provided a link to the Samsung Support Team to assist you with the instances you mention of the settings changing without prompt. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Was happier with the 24.
on May 21, 2026
Posted by: Mamalovesphones
[This review was collected as part of a promotion.] THE 25+ SEEMS TO HAVE SOME BUFS AND GLITCHES THAT NEED TO BE WORKED OUT STILL AS I DONT BELIEVE ITS BETTER THAN THE 24 BUT I'm gonna skip right ahead to the 26+ and see how that. GALAXY AI is ok in both phones but like I said there glitches and phones that need fixing on the 25.
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hello Mamalovesphones, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We know how frustrating it can be when your device is not operating as intended or expected. We have provided links to a few articles to help you resolve this frustration you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The phone works great
on May 21, 2026
Posted by: Whocares
[This review was collected as part of a promotion.] I really loke this phone. The only issue that I have is needing to restart the phone to get some apps to work
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is a big issue
on May 23, 2026
Posted by: LilCompa
[This review was collected as part of a promotion.] The pictures look nice and video looks clean. The operating system runs smooth. Only issues I have with this phone is the battery life is quite disappointing and the RCS messaging from Google messages doesn't seem to work all the time. Reason I bring this up is because samsung has discontinued their own text messaging service so we have to rely on an outside source that clearly hasn't fixed all its bugs yet.
Value
3
Response from Samsung USBy R&R Team, May 27, 2026
Hi LilCompa, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We completely understand how important your device is to you for many daily needs, and we would love to help you have the best possible experience with your device. We have provided links to resources to help you maximize the battery life of your device and troubleshoot the instances you mention messages not sending. We have also provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The product works as advertised
on May 26, 2026
Posted by: Jmonge71
[This review was collected as part of a promotion.] Outstanding performance with PHONE. Battery life is excellent.This is my first samsung phone and glad I switched
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love The Galaxy seriess
on May 27, 2026
Posted by: Bbrozak
[This review was collected as part of a promotion.] I've owned multiple versions of the galaxy phones. No complaints, love the newer features. I don't use AI or anything, found I can group alarms for work. Camera is amazing , so clear.
Value
5
Written by a customer while visiting Samsung US