Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Mint (AT&T)
Average customer rating
4.8
(1,475 Reviews)
Rating breakdown 1,475 reviews
5 Stars
1,244
4 Stars
185
3 Stars
21
2 Stars
12
1 Star
13
80%of customers recommend this product.
(
41 out of
51)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Mint (AT&T)
Customer Rating
4
Awesome Phone
on April 6, 2025
Posted by: 1ndonlyrt302
[This review was collected as part of a promotion.] Awesome phone only down side from going from the s20 ultra and not getting the ultra s25 is a definitely miss having the S pen 😢 for writing notes and drawing. Other then this great smooth phone.
Value
4
Response from Samsung USBy R&R Team, April 8, 2025
Hi there 1ndonlyrt302, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear how pleased you are with the usage and capabilities of your new device. We do have a 15 day return policy if you are interested in exploring the option of the Galaxy S25 Ultra. We have provided a link to the Samsung Support Team if you have any questions about this process or any of the features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best AI Phone from Samsung
on June 2, 2025
Posted by: LewVal
[This review was collected as part of a promotion.] The S25+ is the best phone yet from Samsung. I can brag about its extremely helpful and robust Galaxy AI functions, swift shutter on its phenomenal camera producing gorgeous pictures of anything, and its improved video functions: I love the slow mo function when I film the hummingbirds which visit me!
It's a very tightly integrated systems phone and quite speedy thanks to its 12 GB RAM and tweaked Snapdragon processor.
Importantly, battery life is phenomenal with me averaging 8 hours SOT which includes web surfing, email, messaging, social apps, camera and other apps.
The screen is brilliant and gorgeous and very readable in sunshine! The larger screen size is also very helpful.
Speakers are above average on the phone and Bluetooth and Wi-Fi and Data connections are instantaneous.
I can't find any faults with this phone and I have been recommending it to friends and family members. Great job Samsung!
It's a very tightly integrated systems phone and quite speedy thanks to its 12 GB RAM and tweaked Snapdragon processor.
Importantly, battery life is phenomenal with me averaging 8 hours SOT which includes web surfing, email, messaging, social apps, camera and other apps.
The screen is brilliant and gorgeous and very readable in sunshine! The larger screen size is also very helpful.
Speakers are above average on the phone and Bluetooth and Wi-Fi and Data connections are instantaneous.
I can't find any faults with this phone and I have been recommending it to friends and family members. Great job Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the galaxy S25+
on June 2, 2025
Posted by: REDBEARD
[This review was collected as part of a promotion.] The Galaxy AI is really amazing. It makes this so much easier for me and it takes me things about my phone I didn't even know about. I especially like what it does with my photos and makes these little videos or collages with different photos I've taken. But yet it notices the similarities in them and makes these videos really neat and special.
Smoother thing i like about my phone is how fast and smooth it operates. I've never had any problems or issues with it whatsoever. And the battery life last all no problem. Regardless of how much i use it the battery is going to last.
Overall the phone is absolutely amazing and I have zero complaints about it.
Smoother thing i like about my phone is how fast and smooth it operates. I've never had any problems or issues with it whatsoever. And the battery life last all no problem. Regardless of how much i use it the battery is going to last.
Overall the phone is absolutely amazing and I have zero complaints about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
About myReview of my Samsung S25+
on June 5, 2025
Posted by: JERICK0282kq
[This review was collected as part of a promotion.] I could say that it is perfect, the AI of the phone is very advanced than other AI of the competition, I am a person who loves to play heavy games on your phone, take photos and videos of beautiful landscapes among other things, I give it 4 stars because it has a problem, I bought my Samsung in February, it has given me many good moments but as I said I like to take and record videos, the photos and videos look good but it could be improved, also, the screen, on the 3rd day that I had bought it unfortunately while I had it in my pocket, I still do not know how but it was scratched, which was something serious in my opinion, however if I had the option to buy it again, I would buy it 100% guaranteed, I hope for the next Samsung next year❤️
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
fantastic
on June 24, 2025
Posted by: rawrndino
[This review was collected as part of a promotion.] Finally, a cell phone where I don't have to use a case in the phone. I won't crack
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on July 2, 2025
Posted by: Brooney1
I have been a Samsung phone user forever and this is the first time I am disappointed. I wish I had not upgraded. Battery life is not good. The volumes of ringtones and other sound is constantly resetting to silent. I miss calls that I never hear. I've reached out in forums and Samsung and haven't found answers. Paying more every month increases the pain!
Response from Samsung USBy R&R Team, July 2, 2025
Hello Brooney1, thank you for sharing your feedback on your Samsung Galaxy S25+. We know how frustrating it is when your device is not meeting your expectations, and we would love to assist you in resolving your frustrations. The intelligent battery of your device is designed to maximize after a short period of usage, as the battery adjusts to your consumption habits. This process is sped along by allowing the battery to drain down without relying on external power sources throughout the day. If you do not experience the adjustment, we have provided links to troubleshooting guides to help you maximize the battery life of your device. We have also provided a link directly to the Samsung Support Team to offer assistance with the settings not staying consistent to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Fast and great phone thus far
on February 7, 2025
Posted by: Theeod1991
[This review was collected as part of a promotion.] The phone seems to be very well made hasn't gotten hot yet with streaming or playing games while charging. The camera is pretty good takes beautiful pics from a distance. Super fast at loading/downloading rather on wifi or cell network. Super easy transfer from one device to another.
Video call and audio has amazing quality speaker phone is pretty loud and mic picks up noise from 20 plus feet away.
The cons not sure if it's a me thing or what but can't turn off the now briefing app on lock screen.. and I know this one is definitely a me thing I don't care much for the ai features... I guess call me old school but personally that's not needed.
Video call and audio has amazing quality speaker phone is pretty loud and mic picks up noise from 20 plus feet away.
The cons not sure if it's a me thing or what but can't turn off the now briefing app on lock screen.. and I know this one is definitely a me thing I don't care much for the ai features... I guess call me old school but personally that's not needed.
Value
3
Response from Samsung USBy R&R Team, February 10, 2025
Hey there Theeod1991, we appreciate your feedback on your Samsung Galaxy S25+. We are happy to hear that you are finding the device to be well made and not causing interruption to your streaming or gaming on the temperature. We have provided a link to a great video about the Now Brief feature, and to the full device manual to help you best align the settings and features to your preferences. We have lastly, provided a link to the Samsung Support Team if you would like one on one assistance with any features of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
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Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great overall. 4x as good as last phone so
on February 10, 2025
Posted by: Banana22
[This review was collected as part of a promotion.] Great overall. 4x as good as last phone so.. it's quite literally a great new phone for me. The ram, battery, screen, exterior quality, camera quality. All what I was looking for in a new phone. I got the s25 instead of s24 bc at the time it was basically the same and now I get the all new ai functions free with the phone (as of February 2025. Love it so far. (1 week of use)
Value
5
Written by a customer while visiting Samsung US