Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Mint (AT&T)
Average customer rating
4.8
(5,963 Reviews)
Rating breakdown 5,963 reviews
5 Stars
4,926
4 Stars
839
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Mint (AT&T)
Customer Rating
5
Ultra HD screen is amazing
on July 2, 2025
Posted by: DirtyP
[This review was collected as part of a promotion.] I was going to get the base s25 but it only had FHD screen. I'm very pleased with the + due to the higher resolution screen. Definitely noticeable. Also, Galaxy AI/ Samsung AI, helps with re writing messages professionally.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 2, 2025
Posted by: Mikethedike
[This review was collected as part of a promotion.] Would recommend this phone to anyone looking to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen quality issues.
on July 2, 2025
Posted by: GALAXY13
[This review was collected as part of a promotion.] I do love that the phone is now including AI. It provide good summaries with all key points. However, the screen quality should be stronger especially with how much they price the phones.
Value
1
Response from Samsung USBy R&R Team, July 3, 2025
Hi there Galaxy13, thank you for your feedback on your Samsung Galaxy S25+. We are happy to hear how excited you are about the usage of your Galaxy AI features. We have provided a link to the full device manual to help you with the different display settings. We have also shared a link to the Samsung Support Team if you have additional concerns or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on July 2, 2025
Posted by: Bravo2025
[This review was collected as part of a promotion.] Love my phone. Its fast, has great intuitive features like the Galaxy AI and is super user friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very refined device
on July 2, 2025
Posted by: Sukinho
[This review was collected as part of a promotion.] I have historically avoided the flagship brands and models for phones, but due to recent increases in price to Chinese phones, a sale on the s25+, and my interest in some new samsung flagship features (namely DeX and Galaxy AI), I ended up getting the s25+.
The Galaxy AI is a nice feature for the inner workings of the phones, and seems to make the device "smarter".
The DeX is a real game changer for me. I recently got AR glasses, and using them with DeX is a completely upgraded experience. That was my biggest reason to go with galaxy, and it definitely paid for itself.
In terms of performance, battery, screen, build, and camera: the phone is what you would expect from the new non ultra samsung. Great for 99% of users, unless you really want professional grade camera. I do have to say the battery size is smaller than what I usually go for, but I was surprised to learn that the battery efficiency is high enough to make the difference go unnoticed.
Lastly, there really is a reason why flagship brands come with a slightly larger price tag. Comparing it to non flagship brands, while performance is similar, the S25+ has significantly less overheating, and a much more refined system/UI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has an amazing camera.
on July 2, 2025
Posted by: Mikencheese
[This review was collected as part of a promotion.] Streaming is excellent and recording videos has been a blast. Speed is tremendous, and calls are always solid.
Value
5
Written by a customer while visiting Samsung US
Posted by: Adam
Verified Purchase:Yes
S23 Ultra I traded in was way better phone.
I seems like Samsung lowered quality and performance.
I seems like Samsung lowered quality and performance.
Response from Samsung USBy R&R Team, July 3, 2025
Hey Adam, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how important your phone is to you every day for a range of tasks, and we would love to help you troubleshoot the battery life and camera of your device. We have provided links to articles to address these matters at your convenience. We have also provided a link to the Samsung Support Team if these experiences continues, or you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on July 2, 2025
Posted by: Brooney1
I have been a Samsung phone user forever and this is the first time I am disappointed. I wish I had not upgraded. Battery life is not good. The volumes of ringtones and other sound is constantly resetting to silent. I miss calls that I never hear. I've reached out in forums and Samsung and haven't found answers. Paying more every month increases the pain!
Response from Samsung USBy R&R Team, July 2, 2025
Hello Brooney1, thank you for sharing your feedback on your Samsung Galaxy S25+. We know how frustrating it is when your device is not meeting your expectations, and we would love to assist you in resolving your frustrations. The intelligent battery of your device is designed to maximize after a short period of usage, as the battery adjusts to your consumption habits. This process is sped along by allowing the battery to drain down without relying on external power sources throughout the day. If you do not experience the adjustment, we have provided links to troubleshooting guides to help you maximize the battery life of your device. We have also provided a link directly to the Samsung Support Team to offer assistance with the settings not staying consistent to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US