Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Mint (AT&T)
Average customer rating
4.8 out of 5
4.8
(3,903 Reviews)
Open Ratings Snapshot
Rating breakdown 3,903 reviews
5 Stars
3,279
4 Stars
502
3 Stars
68
2 Stars
24
1 Star
30
82%of customers recommend this product. 
(
115 out of 140
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25+ 256GB - Mint (AT&T)
Customer Rating
5 out of 5
5
Samsung's best one yet
on March 1, 2025
Posted by: Be2beyou
[This review was collected as part of a promotion.] I can’t get enough of how smoothly my Samsung device works across apps. It’s super easy to switch between streaming my favorite shows, gaming, and even handling school or work stuff without any lag. The “Now Brief” feature has become one of my go-tos for staying organized, especially when I’m juggling multiple tasks. And “Audio Eraser”? Total lifesaver when I need to clean up background noise in my recordings. I use my device for pretty much everything—watching movies, staying on top of work, or just scrolling through social media—and it handles it all without breaking a sweat. Plus, the camera takes some seriously stunning pictures. Definitely recommend if you want a device that keeps up with you all day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek and nice looking device!
on March 6, 2025
Posted by: TechGuru
[This review was collected as part of a promotion.] This phone is probably the best Galaxy yet. With elegant designs to seamless actions across apps. The camera is perfection at its finest. Every portion of this Galaxy phone is user friendly. No matter what you use it for this device is for you weather your a delivery driver using maps or you are a blogger. I give it 5 stars way to go Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera
on March 29, 2025
Posted by: Kels21
[This review was collected as part of a promotion.] Love the camera on the s25 plus. Took a picture of the moon and it looked like I took it from a telescope
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI is the best!
on April 6, 2025
Posted by: Nata100500
[This review was collected as part of a promotion.] I'm very excited with new Galaxy AI. I use it every day for my business and fun. The battery and memory are great too.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 17, 2025
Hi there Nata100500, thank you for your feedback on your Samsung Galaxy S25+. We love hearing how much you are enjoying the usage of Galaxy AI features for your personal and professional needs. We have shared a link to the Samsung Support Team for your convenience, if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bill of goods
on May 22, 2025
Posted by: AIwho wants this
from California City, CA
Expertise:Intermediate
Verified Purchase:Yes
For one, its absurd how little is paid out for the phone exchanged for the new phone. For two, the S25+ has battery charging issues. For three, the AI is useless. Four, don't preload a phone with Its a downgrade. I'm looking forward to my next phone, which for the first time in well over a decade may not be the next Samsung.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMay 23, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S25+. We understand how frustrating it is when your new phone is not meeting your expectations. We would love to help you troubleshoot the charging, and explore the amazing capabilities of your phone, and integrate them in to your usage. We have provided links to articles to help you with the battery, and to the full device manual for the additional features. Lastly, we have provided a link to the Samsung Support Team to offer one on one assistance if you prefer. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgraded from 22+
on February 26, 2025
Posted by: AG77555
[This review was collected as part of a promotion.] Seamless actions across apps, downloads are in a blink of an eye, feels great in hand. It's slightly bigger than the 22+ so the split screen is more convenient. Love everything about the phone, especially the color, the blueblack is GORGEOUS. Pictures don't begin to do it justice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
No mobile network option to 4g or lte
on April 24, 2025
Posted by: Unhappy costumer
Expertise:Expert
No option to change mobile network. Mandatory 5g only!!! All functions as a must, can't uninstall. Run away that's why all the cellphone providers gives you free! Nothing good is for free in this world
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 25, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We understand how important the ability to customize your device to your preferences is to you including the connection to your carrier. We have provided a link to an article to assist you with the connection options. Without knowing the additional features or functions you are experiencing frustration with, we have provided a link to the Samsung Support Team to offer one on one assistance at your convenience. We appreciate you being a Samsung customer. -Elizabeth
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seamless Transitions and Ai integration!
on February 9, 2025
Posted by: Crossede
[This review was collected as part of a promotion.] Experiencing seamless transitions between apps and features enhances mobile productivity. The integrated AI anticipates needs, creating a truly personalized experience. This device elevates daily tasks with its intelligent assistance. It's remarkable how smoothly everything operates, making even complex operations feel effortless. This level of performance sets a new standard for mobile technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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