Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Mint (AT&T)
Average customer rating
4.8
(3,884 Reviews)
Rating breakdown 3,884 reviews
5 Stars
3,260
4 Stars
502
3 Stars
68
2 Stars
24
1 Star
30
82%of customers recommend this product.
(
115 out of
140)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Mint (AT&T)
Customer Rating
4
Useful/Entertaining Product
on August 22, 2025
Posted by: Jenny008
[This review was collected as part of a promotion.] I upgraded from an S20+ to the S25+ and I don't regret buying this phone. The Galaxy AI feature can be useful to organize or generate ideas for both work and fun. It helps me create curriculum and I've even asked it to make short stories (for fun) and condense information, which is done efficiently. Games like Honkai Star Rail, ZZZ, and Wuthering Waves run okay but the phone can get hot. Overall, I'm extremely satisfied with my new phone and I definitely recommend it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25+: Smart AI Flagship Phone.
on August 24, 2025
Posted by: Larrylovesamung
[This review was collected as part of a promotion.] Samsung S25+ is my favorite phone I have ever used so far. It's sleek and thin design is amazing to grip on to the phone. The s25+ can do everything on my daily basis. I use it for play my favorite games like clash Royale or brawl stars, and it can handle with great performance. Streaming my favorite movies or TV shows. Heck! Even my premier league soccer games i love to watch! But sometimes I need it for my school studying with a phone can help me so much and make my life 10x easier. Using the Galaxy AI to study my subjects are now simpler! Everyday I use my phone to track my health also, like my sleep or water intake. It's really crazy that Samsung made these phones for our help. The S25+ greatly improved my daily routine and always makes it a good day. 5/5 Stars for Samsung. This Galaxy device is on the next level of modern AI!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Device has amazing features
on August 24, 2025
Posted by: Samsunglove
[This review was collected as part of a promotion.] I love the "Galaxy Al" it is extremely helpful with my daily hectic routines!
I also couldn't be more satisfied with my Galaxy S25, samsung has always been my choice! The Technology itself is truly amazing! Samsung has the greatest newest and best performance features!
I also couldn't be more satisfied with my Galaxy S25, samsung has always been my choice! The Technology itself is truly amazing! Samsung has the greatest newest and best performance features!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Must have!
on August 25, 2025
Posted by: Aemm007
[This review was collected as part of a promotion.] I use my Samsung galaxy s25+ for streaming, gaming. And keeping up with my house! By that i mean, using it to connect to smart plugs, ect! Galaxy AI helps me keep things organized, appointments, parties, school events ect! Camera is super clean, and crisp to help me capture those "Wow!" Moments in life! Very durable, long lasting battery. Clear screen, easy navigate. All around must have!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy AI Almost Failed Me
on August 25, 2025
Posted by: Xanaxus
[This review was collected as part of a promotion.] When I first got the phone Galaxy A.I. features nearly drove me nuts because I would not let me make a hands-free phone call while riding my bike without unlocking it first. I think I fixed that and with android 16 update I'm see some really cool features released. The quick menu buttons in the web browser are particularly awesome and completely customizable. This phone is starting to become likeable with more advanced features being released.
Value
4
Response from Samsung USBy R&R Team, August 28, 2025
Hi there Xanaxus, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that your inital frustration with the features of Galaxy AI have been resolved with a recent software update. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
S25+!! All Plus-Less Fuss! (tm)
on August 28, 2025
Posted by: Mattymatt
[This review was collected as part of a promotion.] The plus version of this phone has given me the most practical screensize for the work i do. Going from a Fold to this size was a better transition than i had expected. To all you labor workers out there-this phone gives you the max screensize,and just small enough to be efficient when your in the trenches. I definately miss my Fold- but broke 2 trying to adhere to knocking it around in my pocket-which is a no-no. Still both great phones! Take the insurance!!
Value
4
Response from Samsung USBy R&R Team, August 28, 2025
Hi there Mattymatt, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We are thrilled to hear that you are so pleased with your new device, and finding it the perfect size for your usage. We have shared a link to the Samsung Support Team for your convenience. They can offer assistance any time you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Firefighter in Georgia
from Macon,Ga
Expertise:Intermediate
Verified Purchase:Yes
I love the phone!It is fast and it looks good!And It charges fast!But,I have noticed that the freezes up at multiple times!
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, August 29, 2025
Hi there Firefighter in Georgia, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that you are so pleased with the usage of your phone. We would love to help you troubleshoot the occasional freezing you mention experiencing with your device. We have provided a link to a troubleshooting guide below for your convenience, as well as to the Samsung Support Team if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Sandra
Verified Purchase:Yes
The blue tooth wouldn't connect to my Alexa echo auto and text messaging didn't work that well either. I think the AI needs more work, I don't like it
Response from Samsung USBy R&R Team, August 29, 2025
Hi Sandra, we are grateful for your feedback on your Samsung Galaxy S25+. We understand how frustrating it is when your device is not operating as intended or expected. We have provided links to a few troubleshooting guides to assist you with the Bluetooth connection and text messages you mention causing frustration. We have also provided a link to the complete manual and the Samsung Support Team to assist you with the features of Galaxy AI, and resolve any frustration you continue to experience. We appreciate you being a Samsung customer. -Elizabeth
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US