Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Mint (AT&T)
Average customer rating
4.8 out of 5
4.8
(3,960 Reviews)
Open Ratings Snapshot
Rating breakdown 3,960 reviews
5 Stars
3,322
4 Stars
511
3 Stars
71
2 Stars
25
1 Star
31
82%of customers recommend this product. 
(
115 out of 140
)
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Customer Reviews for Samsung - Galaxy S25+ 256GB - Mint (AT&T)
Customer Rating
5 out of 5
5
Good phone
on September 15, 2025
Posted by: DocBright
[This review was collected as part of a promotion.] Galaxy Ai is cool and the phone has awesome battery
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect!
on September 15, 2025
Posted by: Laserbiz
[This review was collected as part of a promotion.] I love my Galaxy s25 plus I would give it an almost perfect score. The only thing that I would improve upon in the galaxy S25 plus would be to have a phone app built in that would answer the phone and discourage spam calls. Bixby doesn't quite cut it!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
phone is nice but camera is ehhh
on September 15, 2025
Posted by: Whiteoutx3x
[This review was collected as part of a promotion.] Camera gets very blurry when zoomed in picturea look bad.. everything else on the phone is solid
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 18, 2025
Hi there Whiteoutx3x, thank you for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are finding the majority of the features and usages of your new device to be good for your needs. We have provided links to a few articles to help you with the different camera features of your device, and the blurry photos you mention experiencing. We have also shared a link to the Samsung Support Team to offer assistance if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on September 15, 2025
Posted by: OkeyDarci
[This review was collected as part of a promotion.] Love my S25+. I use it for social media and emails.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Problems with my s25+
on September 15, 2025
Posted by: Fanofsamsung
[This review was collected as part of a promotion.] Personally..im disappointed in this samsung s25+. It drops calls more often than any phone ive ever had. Im not impressed with the camera quality which was one of the things I was most excited about when I finally gave up my s10 to take the plunge into what I thought would be a better phone. It drops my Bluetooth connection randomly ..often..and if I have too many apps open at one time... ( like maybe 6 or 7 ) my banking app won't even function. Other than those things...its a phone..it works. Im loyal to samsung...but this may be the deal breaker and force me to try a different brand. Idk...im still undecided. Sorry ..I wish I had a better review.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 18, 2025
Hi Fanofsamsung, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We know how frustrating it is when your device is not operating as intended or expected. We would love to help you troubleshoot these frustrations at your convenience, and we have provided links to a few different troubleshooting guides to help you with the connection to your carrier, Bluetooth connection, and camera features of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if the experiences you mention continue with your phone, or you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone honestly im sure its gonna last me a
on September 15, 2025
Posted by: Emma0422
[This review was collected as part of a promotion.] Ive use the galaxy ai to fix pictures and its so amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on September 15, 2025
Posted by: DMoses
[This review was collected as part of a promotion.] Love that this phone has a document scan ability. Just learned about it this week. Came through for me when I was in a time crunch.
It is a very user friendly phone, which I need 😁
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Samsung is letting me down
on September 15, 2025
Posted by: DougC909
[This review was collected as part of a promotion.] So my wife and I traded in our note 10's for these S25's . The screen keeps freezing up. So far Samsung has paid to have the screen replaced. But I believe it's a deeper issue. So now I need to contact Samsung again to see if they'll replace my phone. Im so fed up with companies not taking responsibility. Hopefully Samsung will fix the issue.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 18, 2025
Hi DougC909, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important the uninterrupted usage of your device is to you every day, and we would love to help you troubleshoot this experience. We have provided links to a few articles to help you with the freezing you mention experiencing with your device. We have also provided a link to the Samsung Support Team and warranty information for your device, if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
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