Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Mint (AT&T)
Average customer rating
4.8
(1,612 Reviews)
Rating breakdown 1,612 reviews
5 Stars
1,352
4 Stars
211
3 Stars
23
2 Stars
12
1 Star
14
81%of customers recommend this product.
(
47 out of
58)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Mint (AT&T)
Customer Rating
5
It's amazing the galaxy series keeps getting bette
on April 5, 2025
Posted by: Steveo
[This review was collected as part of a promotion.] Every feature is easy to connect to. From wireless to mirror image
Value
5
Response from Samsung USBy R&R Team, May 21, 2025
Hey Steveo, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We love hearing how pleased you are with the features and ease of use of your new device. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality video
on April 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Amazing features and performance overall the best phone Samsung has ever released
Value
5
Response from Samsung USBy R&R Team, May 21, 2025
Hi Icecrack, we appreciate your feedback on your Samsung Galaxy S25+. We couldn't be happier to hear that you are so pleased withthe features of your phone, and finding it so amazing for your photos and videos. We have provided a link to the full device manual to help you discover additional features like Galaxy AI, and further expand the camera capabilities of your phone. We have also shared a link to the Samsung Support Team to answer any questions that may come up during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Very Fluid touch sense
on April 5, 2025
Posted by: VEEBEE12
[This review was collected as part of a promotion.] The new S25+ is very fluid in touch and the Galaxy AI is very handy.
Value
5
Response from Samsung USBy R&R Team, May 16, 2025
Hi there Veebee12, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We love hearing how much you are enjoying the resposiveness and fluidity of your device, and finding usage for the features of Galaxy AI. We have provided a link to the Samsung Support Team to offer one on one assistance any time you have questions. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 6, 2025
Posted by: Karma253
[This review was collected as part of a promotion.] Fast, sleek and user friendly
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Value
5
Response from Samsung USBy R&R Team, May 1, 2025
Hey Karma253, we appreciate your feedback on your Samsung Galaxy S25+. We love hearing that you are finding the device to be so user friendly, fast, and to have a great design appearance. We have provided a link to the full device manual to help you discover additional features like Galaxy AI. We have also shared a link to the Samsung Support Team if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
2
Need tutorial.
on May 22, 2025
Posted by: Rick
It freezes often . Keys very sensitive.
I wish it came with an instruction book or easy to use booklet.
I wish it came with an instruction book or easy to use booklet.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy R&R Team, May 23, 2025
Hey Rick, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We would love nothing more than to help you explore your device fully, align to your preferences, and resolve the matter of freezing you mention. We have provided a link to a troubleshooting guide for the freezing, to the full device manual to aid your exploration, and to the Samsung Support Team to answer your questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
1
No memory card
on May 26, 2025
Posted by: Nomoresamsung
from Massachusetts
Expertise:Intermediate
No SD card slot? Just another way of ripping off their customer based. Sure, they have cloud storage...for more money
I have been a long time Samsung user even buying 2 of their stupid flip phones that suck. No more. There are too many other options of where I can spend my money. Bye bye Samsung!
I have been a long time Samsung user even buying 2 of their stupid flip phones that suck. No more. There are too many other options of where I can spend my money. Bye bye Samsung!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 28, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We understand that some customers do need additional storage than comes installed on the device. The removal of the micro SD card is an effort to increase the durability and water resistance capabilities of the device. The usage of cloud based storage also allows you to access your media across all of the devices in your ecosystem. Please, reach out to us again in the future if you ever have questions, or want to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Knd2
from NC
Expertise:Intermediate
Verified Purchase:Yes
Great phone and great service getting it to me in a timely manner and set up was easy.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, May 28, 2025
Hi Knd2, we appreciate your feedback on your Samsung Galaxy S25+. We couldn't be happier to hear how pleased you have been with the inital purchase, setup, and usage of your newp hone. We hope you'll reach out to us again in the future if you ever have questions about your Samsung products, or want to share additional feedback. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Mario
Expertise:Intermediate
Verified Purchase:Yes
My issue with this phone is the vibration and volume is too low even if you have it set to the max it really makes no difference.I also notice that whenever you try closing a tab there's a second delay.
Performance
3
Design
3
Value
4
Response from Samsung USBy R&R Team, May 30, 2025
Hey Mario, thank you for your feedback on your Samsung Galaxy S25+. We understand how important specific features are to you with your device, and we would love to help you troubleshoot any frustrations you are experiencing. We have provided a link to an article to help you with the speaker of your device. We also recommend using the settings app of your device to enhance the refresh rate for the slight delay you mention. YOu can do this under display and motion smoothness and then adjust froms tandard to adaptive. We have lastly, provided a link to the Samsung Support Team if these frustrations continue, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
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Written by a customer while visiting Samsung US