Customer reviews from ATT.com
Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Average customer rating
4.4
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
41
4 Stars
3
3 Stars
4
2 Stars
3
1 Star
3
82%of customers recommend this product.
(
33 out of
40)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Posted by: Bob from Ft lauderdale
from Ft.Lauderdale FL
Verified Purchase:Yes
Love my new phone. Been awhile since I upgraded. Enjoying and exploring the features
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Megga1
from Tyler Texas
Verified Purchase:Yes
Much better than the S22+
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Allie4x4
Verified Purchase:Yes
The phone had a fee nice updates such as the back no longer being glass! But like all new items it has its flaws. I dont feel its as fast as my older phone. Over all notn100% happy with the phone
By Samsung, March 12, 2026
Hey there Allie4x4, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important your phone is to know for a range of daily tasks, and how frustrating it can be when your device is not meeting your expectations. We have some resources available to help you maximize the speed of your device in articles titled "How to adjust refresh rate options on your Galaxy phone or tablet" and "How to keep your Galaxy phone or tablet from slowing down". We also have our team of experts available to assist you further though chat if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Pat More
from Houston, TX
Verified Purchase:Yes
I traded my 22+ phone for this one. It is exactly the same as my old one, if not worse. I wish I would have kept the other one.
No, I would not recommend this to a friend.
By Samsung, March 6, 2026
Hello Pat More, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We know that upgrading to a new device that has released new features can come with a bit of a learning curve, and we would love to help you discover the new ways to use your device, and align the settings to your preferences. These resources include the complete manual for your device, tutorial videos about the enhanced features, and our team of experts to answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Arturo V
from North Texas
Verified Purchase:Yes
I like my new Galaxy even better than my previous Galaxy, which gave me great service. Data transfer was easy and complete. I have not missed anything in the two weeks that I have been using it. I just wish that credit from my returned old phone were processed more quickly.
Response from ATT.comBy AT&T CARE - Andres, July 2, 2026
Hey there, Arturo!
Thank you for sharing your experience! We are thrilled to hear that you are loving your new Galaxy S25+ even more than your previous one, and that the data transfer went so smoothly. We understand that waiting for trade-in credits can be frustrating. These promotions typically take 1 to 3 billing cycles to appear on your statement after we receive and verify the device. We appreciate your patience and thank you for choosing AT&T!
Thank you for sharing your experience! We are thrilled to hear that you are loving your new Galaxy S25+ even more than your previous one, and that the data transfer went so smoothly. We understand that waiting for trade-in credits can be frustrating. These promotions typically take 1 to 3 billing cycles to appear on your statement after we receive and verify the device. We appreciate your patience and thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Posted by: Tammy N
from Jackson Michigan
Verified Purchase:Yes
Great phone, nice big screen, plenty of storage, great camera, does everything I need
Written by a customer while visiting ATT.com
Posted by: slhelper
from Kansas
Verified Purchase:Yes
Upgraded from S22+. Very similar in many ways. The battery life is excellent. The photos taken are more impressive than the old phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Robert Ko
Verified Purchase:Yes
I have never had a harder time upgrading phones than I did this time around. I will never, ever, ever try to do a trade in on the ATT website again. If we stay with ATT through another upgrade (which I highly doubt due to this being such a disaster), it will be done instore or not at all. This was terrible and the automated system is one of the most frustrating experiences I have ever encountered. It should not be so hard to pay a company MORE money per month.
Written by a customer while visiting ATT.com