Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Average customer rating
4.8
(4,030 Reviews)
Rating breakdown 4,030 reviews
5 Stars
3,375
4 Stars
524
3 Stars
73
2 Stars
25
1 Star
33
86%of customers recommend this product.
(
161 out of
188)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Customer Rating
5
Samsung s25+
on March 1, 2025
Posted by: TaylorC
[This review was collected as part of a promotion.] I love Gemini and the phone is super fast. I like all the features as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible phone
on December 5, 2025
Posted by: Ydu5dgufvhsvh
[This review was collected as part of a promotion.] Horrible phone, keeps shutting off, tge volume does not work right it's the worse phone ever! I have to keep it as I have payments but I would never get another Galaxy.
Value
1
Response from Samsung USBy R&R Team, December 8, 2025
Hey there Ydu5dgufvhsvh, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We know how important the uninterrupted usage of your device, and immersive listening experience are to you every day. We have provided links to articles to help you address these experiences at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if these frustrations continue or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
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Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
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Written by a customer while visiting Samsung US
Customer Rating
5
The new S25+ is an excellent phone
on February 13, 2025
Posted by: MomarB
[This review was collected as part of a promotion.] My new Galaxy S25 plus is my favorite phone from the Galaxy line. The audio eraser feature is a nifty new tool. Thanks samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
You should upgrade immediately!
on February 16, 2025
Posted by: GalaxyVirgo13
[This review was collected as part of a promotion.] This phone is lightening quick!
I have the beautiful navy galaxy s25+, that perfectly illustrates the galaxy brand with the phones deep, yet luminous color.
It seamlessly connects to my new buds, new galaxy tab s9 fe 5g, and my new galaxy ultra watch, and all my other home devices!
It is very easy to set up with the Samsung account and smartswitch. But, if you like to DIY things, it's very easy to get it exactly how you want it.
I also have newer galaxy buds fe!
I have it all!
The phone is wifi 6e compatible, and there is no latency at all!
Processing speed? It's not a speed when it's quicker than immediately!
It took me longer to type this sentence. I could have completed various tasks and searched several things in the amount of time it took to write this.
It took me longer to type this sentence. I could have completed various tasks and searched several things in the amount of time it took to write this.
The display is amazing and it's very customizable so that you can make nearly everything how you want.
Fan of AI? You can use it to help write, design, edit, and much more!
I was using an s22, and this was the upgrade I needed.
The only thing I'm missing is a charging hub to complete my galaxy home!
I have even named my wifi gateway Galaxy, because they are setting the tone for what these devices should be!
They are excellent devices, especially the s25+, and you are able to use them for just about anything you need!
Get one as soon as you can, so you can experience it better than I can explain it!
We can explore more than NASA, in this galaxy collection!
See you in the stars!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade! Best color ever.
on February 18, 2025
Posted by: Moondog
[This review was collected as part of a promotion.] AI feature is fantastic. Great camera upgrade. New design is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice make and responsive model
on February 20, 2025
Posted by: Samsunglover25
[This review was collected as part of a promotion.] The make and response is very fast. The screen is high quality and I am fully enjoying it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device to use
on March 4, 2025
Posted by: Mksmmodi
[This review was collected as part of a promotion.] It's a great device with powerful performance and fantastic display with bright, cool colors. Longer battery life. Lightweighter than previous models. Easy to navigate with leading AI powwr.
Value
4
Response from Samsung USBy R&R Team, March 5, 2025
Hi there Mksmmodi, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We love hearing how pleased you are with the features and enhanced capabilities of your new device. We love hearing that you are enjoying the usage of Galaxy AI and finding ways to integrate these features in to your usage. We have provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed in Galaxy S25Plus
on March 17, 2025
Posted by: JustSimple53
[This review was collected as part of a promotion.] Very disappointed in this galaxy S25 plus. It does not have an expandable memory card. Google has taken over the phones operating system. It tries e make everything Google. Even the text messages and all the contact information. I don't want Google apps I want the android phone and apps.
This thing want do this AI thing. I don't need AI! They try to make things easy just make it SIMPLE!
This thing want do this AI thing. I don't need AI! They try to make things easy just make it SIMPLE!
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Hi there JustSimple53, thank you for your feedback on your Samsung Galaxy S25+. We understand how frustrating it can be when you have a new device with the enhanced and redesigned features. We would love to help you align the settings to your preferences. We have provided a link to the full device manual to help you with the settings. You can also use the Google Play Store to download any apps you prefer to use outside the ones installed on the device. We have lastly, provided a link to the Samsung Support Team to help you with the setup and usage of digital storage expansion. This feature helps enhance the durability and water resistance of your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US