Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Average customer rating
4.8
(6,249 Reviews)
Rating breakdown 6,249 reviews
5 Stars
5,182
4 Stars
883
3 Stars
122
2 Stars
34
1 Star
28
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Customer Rating
3
Defective device
on March 18, 2025
Posted by: Doozy
I bought this over a month ago and I'm not very happy with it. When I try to take or make calls over the speaker the person at the other end can't hear anything. It comes out as garbled noise
Response from Samsung USBy R&R Team, March 18, 2025
Hi Doozy, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We would love to help you with the experience you mention with the audio during your phone calls. We have provided a link below to a troubleshooting guide to assist you with this matter at your convenience. We have also provided a link to the Samsung Support Team and your warranty information if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
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Samsung Community
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Facebook
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Samsung Warranty
smsng.us/Warranty-Info
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25+
on March 18, 2025
Posted by: MaDaya
[This review was collected as part of a promotion.] This phone is awesome for everyday use and streaming and the camera is fantastic! Definitely seamless actions across apps!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty good features
on March 18, 2025
Posted by: KayDaGamer
[This review was collected as part of a promotion.] I use my phone most of the time to support my friends that like to stream during work hours. The S25+ has been amazing when it comes to how seamlessly the videos play. Also being able to easily switch between apps is awesome! They are finding more ways to personalize the phone to make it more for you! So far I am loving everything about the phone and im glad I purchased it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Model
on March 18, 2025
Posted by: Mrsmith
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Plus is a good phone. I would have like to have seen newer camera sensors then the S24 Plus. For the most part the software works great. I've been using for well over a month at the time of this review. The only complaint I have is I've never been able to get live sports notifications on the Now Bar (my phone is up to date as of the date I'm writing this, and I have the sports update on in the settings for the Now Bar).
The display, on the S 25 Plus is amazing. It is the real star. I have enjoyed viewing pictures and videos on my S 25 Plus.
Value
4
Response from Samsung USBy R&R Team, April 16, 2025
Hi there Mrsmith, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are so pleased to hear how pleased you are with the usage of your new phone. We have provided a link to the Samsung Support Team to offer one on one assistance with adjusting the settings you mention not operating as expected. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is fast
on March 17, 2025
Posted by: Iamyou
[This review was collected as part of a promotion.] The S25+ has what you need to complete daily tasks and go far beyond. No buyers remorse whatsoever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Upgrade
on March 17, 2025
Posted by: recondax
[This review was collected as part of a promotion.] I got the S25+ for my daughter to replace her S10. She has been pleased with it, though had some issues learning all the new features like seamless actions across apps.
My family has had a long time relationship with Samsung Galaxy phones (Note 2) and now starting a new phase with a new Samsung Range.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it
on March 17, 2025
Posted by: Diamondjay
[This review was collected as part of a promotion.] This phone has so many features. I love the phone call recording.. especially when u need information u dont want to forget.. audie erasing sounds from videos comes in super handy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 17, 2025
Posted by: Henry12
[This review was collected as part of a promotion.] The Galaxy S25+ is a solid smartphone that delivers impressive performance. Samsung has enhanced the user experience by integrating AI-powered features, including advanced photo and video editing tools and the new AI assistant, Gemini. While these additions are useful and enhance functionality, they don’t drastically transform the overall smartphone experience.
Value
5
Written by a customer while visiting Samsung US