Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Average customer rating
4.8
(6,249 Reviews)
Rating breakdown 6,249 reviews
5 Stars
5,182
4 Stars
883
3 Stars
122
2 Stars
34
1 Star
28
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Customer Rating
1
Abysmal Battery Life
on March 22, 2025
Posted by: Dan K
from Chicago
Expertise:Expert
This phone has the worst battery life of any Samsung phone that I've ever owned. I traded in a 3-year old Galaxy S22+ for this phone and I deeply regret it. The old, tired-out battery in my previous phone had substantially better battery life than this brand new one. If you get just a few hours of screen-on time, consider yourself lucky. If you're a moderate to heavy daily phone user, plan on having to charge your phone at least twice, sometimes three times, every day.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, March 24, 2025
Hello Dan K, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We understand how valuable the battery life of your device is to you, and the battery of this device is designed to adjust the consumption based on your usage habits after a short period of time. If this is not your experience, we have provided a few links to troublehooting guides to help you at your convenience. We have also shared a link to the Samsung SUpport Team to offer additional assistance and options for a resolution if this continues. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente
on March 22, 2025
Posted by: Kike1976
[This review was collected as part of a promotion.] Fast phone with new translation function, phone with situation system functions
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great performance but not a huge variation
on March 21, 2025
Posted by: VenBho12
[This review was collected as part of a promotion.] The overall performance has improved a lot but not of a much of variation in terms of tech specs, with the earlier versions of the Galaxy S series phones.
Value
3
Response from Samsung USBy R&R Team, March 24, 2025
Hey there VenBho12, thank you for your feedback on your Samsung Galaxy S25+. We understand that it can take time to discover the enhanced features of a new device. We have some amazing resources available to help you with this discovery. We have provided links to the full device manual and the Samsung Support Team. We also recommend exploring the tutorial videos and interactive simulator we have available to become fully familiar with the capabilities of your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Stellar Samsung S25+ Shines Brightly
on March 21, 2025
Posted by: Dkmaia73
[This review was collected as part of a promotion.] The Samsung S25+ is a dazzling gem with a sleek design and vivid 6.7-inch AMOLED display. Its snappy Snapdragon 8 Elite and 12GB RAM deliver smooth, exhilarating performance—like when I streamed a thrilling movie night with friends, the visuals popping with vibrant clarity. The stunning 50MP camera captures crisp, vibrant shots; I snapped breathtaking golden-hour selfies at the beach that wowed my followers. The robust 4900mAh battery with fast 45W charging kept up all day—perfect for a spontaneous road trip, navigation blazing without a hitch. Slim and luxurious, it offers immersive visuals with thin bezels, making my morning scroll through X a visual treat. Packed with clever AI, it suggested shortcuts during a hectic workday, saving me precious time. Even better, its swift reverse charging powered my earbuds during a gym session, proving this radiant powerhouse blends style and innovation beautifully!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on March 21, 2025
Posted by: ShadowIV
[This review was collected as part of a promotion.] The phone is fantastic! I've had no issues with it at all. It has amazing features that my past phone didn't have! The camera quality is of the charts and the response rate is of the charts!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone
on March 21, 2025
Posted by: Yeye24
[This review was collected as part of a promotion.] Great phone but only worth upgrade if coming from 2 to 3 year old phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great job
on March 20, 2025
Posted by: Elfintarsier
[This review was collected as part of a promotion.] I love the faster download speeds for on the phone gaming. Great graphics and the pixels on the new camera is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gemini is a game changer
on March 20, 2025
Posted by: Apexrussell
[This review was collected as part of a promotion.] One of the first things I tried was Gemini. I had Gemini search for the 2025 Formula 1 season and add it to my calendar. That's it, 5 seconds, and the entire 2025 event schedule was added to my calendar. I didn't have to copy, paste, download or anything. Just a 5 second ask to Gemini and it was done.
Well done boys and girls.
Value
5
Written by a customer while visiting Samsung US