Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Average customer rating
4.8 out of 5
4.8
(5,841 Reviews)
Open Ratings Snapshot
Rating breakdown 5,841 reviews
5 Stars
4,827
4 Stars
818
3 Stars
120
2 Stars
36
1 Star
40
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Customer Rating
5 out of 5
5
Best upgrade!
on May 25, 2026
Posted by: Ridley
[This review was collected as part of a promotion.] I upgraded to the S25+ last year. and I'm still rocking it! With constant support and updates, it's running smoothly. Paired with Galaxy AI, my daily routines have been automated further to for my busy schedule.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Decent device
on May 25, 2026
Posted by: Mishmish
[This review was collected as part of a promotion.] I wanted to share my thoughts on the s25 plus. It has been a truly satisfying experience using it. The performance has been consistently impressive, exceeding my expectations in several areas. I've found its functionality to be very well-suited to my needs. Overall, I am very pleased with this product.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good features
on May 25, 2026
Posted by: Jedirules
[This review was collected as part of a promotion.] Messages is very good and the phone is the best phone that I ever had
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Size is Key
on May 25, 2026
Posted by: PhonesRGr8t
[This review was collected as part of a promotion.] This phone is full of features and high quality. The size is of concern to me. It is too small. The company should be concerned that people with big hands will have a higher probability of losing it either by dropping it due to lack of holdability or misplacing it due to being acclimated to large objects.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has been really great.
on May 25, 2026
Posted by: Soul22
[This review was collected as part of a promotion.] I use my phone mainly for streaming, social media apps, it has function great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Finger print option is not always working
on May 25, 2026
Posted by: USMCO12
[This review was collected as part of a promotion.] It is use for personal use entertainment and for pic.
Sometimes any updates don't work properly on the device placing some of my apps out of service.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMay 29, 2026
Hello USMCO12, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We understand how important your device is to you every day, and needing the reliability of software updates. We have provided a link to the Samsung Support Team to assist you with the software updates on your device. We have also provided a link to an article to help you with the fingerprint reader of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Galaxy S25+!
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] My Galaxy S25+ has great features, is the perfect size, takes great photos, and the AI features work perfectly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a amazing device for you
on May 25, 2026
Posted by: Pantasticpandatv
[This review was collected as part of a promotion.] I have been using my s25 + for over a year and I really like it..
Everything is so smooth and the software is great..
Everything has been able to transfer from my s21+ and it's a simple way to charge even though I got ugreen chargers for it..
Overall it's what I expected when going into it...
I also use Google sometimes and bigsby sometimes too..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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