Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Average customer rating
4.8 out of 5
4.8
(4,009 Reviews)
Open Ratings Snapshot
Rating breakdown 4,009 reviews
5 Stars
3,360
4 Stars
519
3 Stars
73
2 Stars
25
1 Star
32
85%of customers recommend this product. 
(
149 out of 176
)
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Customer Reviews for Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Customer Rating
5 out of 5
5
SO happy I upgraded from S25
on March 10, 2025
Posted by: MvpJose6
[This review was collected as part of a promotion.] Seamless actions across apps especially when using Gemini! Now Brief ” is an amazing implemention that helps me especially when my favorite teams are playing. Audio Eraser is a great new feature when recording my daughter in loud places so I can focus on what's important. Ecstatic about my new phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pretty good features
on March 18, 2025
Posted by: KayDaGamer
[This review was collected as part of a promotion.] I use my phone most of the time to support my friends that like to stream during work hours. The S25+ has been amazing when it comes to how seamlessly the videos play. Also being able to easily switch between apps is awesome! They are finding more ways to personalize the phone to make it more for you! So far I am loving everything about the phone and im glad I purchased it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
No memory card
on May 26, 2025
Posted by: Nomoresamsung
from Massachusetts
Expertise:Intermediate
No SD card slot? Just another way of ripping off their customer based. Sure, they have cloud storage...for more money
I have been a long time Samsung user even buying 2 of their stupid flip phones that suck. No more. There are too many other options of where I can spend my money. Bye bye Samsung!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMay 28, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We understand that some customers do need additional storage than comes installed on the device. The removal of the micro SD card is an effort to increase the durability and water resistance capabilities of the device. The usage of cloud based storage also allows you to access your media across all of the devices in your ecosystem. Please, reach out to us again in the future if you ever have questions, or want to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simple Clean Fast
on June 26, 2025
Posted by: Enri258
[This review was collected as part of a promotion.] Galaxy Ai is simple fast and very helpful, the system flows beautifully. The battery life is quite pimpressive lasting for sometimes a day and a half for someone who uses their phone constantly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my new phone. I have always been a Samsung Galaxy fan and I love my S25+. It has more storage space than my S21 had and the processing is so much faster. The camera awesome as well as the effects and the editing capabilities when using the camera and editing and combining pictures and videos. You can even put music and create a reel. The sound is good also. The screen is sharp. I am definitely happy I purchase the S25+.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Bummed galaxy owner
on July 12, 2025
Posted by: Fozzy
Really bummed you kept out the blue tooth s pen. Shouldn't matter if it cuts down on cost or if some users dont use it. That was a big feature of the phone and just to have that feature put it in it own category for the phone. Very disappointed and probably will wait now on a new one. Bring it back!
Features
3 out of 5
3
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Slow brand new phone everything slow
on October 9, 2025
Posted by: B Tab
Verified Purchase:Yes
Slow brand new phone everything is low like old phone
Performance
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamOctober 10, 2025
Hi there B Tab, thank you for your feedback on your Samsung Galaxy S25+. We know how important your phone is to you, and how frustrating it can be when your device is not aligning to your expectations. We have provided a link to a few articles to help you adjust the refresh rate, and maximize the speed of your phone. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung=Amazing
on January 14, 2026
Posted by: Samuel63976
The Samsung Galaxy S 25+ has all the battery life you need to get you through your day. The display is crisp and vibrant and the colors pop! The camera takes excellent photos and you can zoom way in to the action!! The performance and storage is a 10/10 Samsung checks all the boxes!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJanuary 14, 2026
Hi Samuel63976, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We couldn't be happier to hear that you are enjoying the enhanced capabilities and features of your new device, and finding it appealing to look at during usage. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
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