Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Average customer rating
4.8 out of 5
4.8
(4,030 Reviews)
Open Ratings Snapshot
Rating breakdown 4,030 reviews
5 Stars
3,375
4 Stars
524
3 Stars
73
2 Stars
25
1 Star
33
86%of customers recommend this product. 
(
161 out of 188
)
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Customer Reviews for Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Customer Rating
4 out of 5
4
My S25+
on March 5, 2026
Posted by: Sammie
from Pollok, Texas
Verified Purchase:Yes
I did 4 stars because I'm still feeling my way through. So far though, I'm pretty pleased with it.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 6, 2026
Hi there Sammie, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We are happy to hear that you have been initally pleased with the usage of your device. We have provided a link to the complete manual for your device to assist you with the exploration of your device and alignment of the settings. We have also shared a link to the Samsung Support Team for your convenience if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cutest phone ever
on February 14, 2026
Posted by: D K BRUNER
from WISCONSIN
Expertise:Intermediate
Verified Purchase:Yes
I love my Galaxy S25. Great to navigate, more upgrades than I can handle, fast charging. Plenty of colors to select from.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, February 17, 2026
Hey D K BRUNER, we appreciate your feedback on your Samsung Galaxy S25+. We are so happy to hear that you are enjoying the usage of your device, and finding the appearance to be pleasing. We have provided links to resources to help you discover the full capabilities of your device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Yes it wasexcellence
on February 20, 2025
Posted by: Pasty
Expertise:Beginner
Yes excellence. Samsung is a good food i like them
Design
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!!
on March 26, 2025
Posted by: JOEMC2
[This review was collected as part of a promotion.] Great phone for everyday use. Been a Samsung user since the note series
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not cool on the pen
on February 14, 2025
Posted by: Pennnnnnn
from Sc
Great phone love it! BUT, WHY WOULD YOU TAKE AWAY THE BLUETOOTH ON THE PEN? It's what made the ultra along with the camera. Will you guys be bring it back? If it's not broken dont fix it!
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Where is the WOW factor?
on February 7, 2025
Posted by: ThankYouNext
[This review was collected as part of a promotion.] I feel that my S24 definitely was easier to use! I don't feel that there is much difference other than the hype of getting a new phone because the updates on my old phone gave me the same features. The only exciting thing was one of the photo edits. Hopefully the next release will be more fulfilling.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 10, 2025
Hello ThankYouNext, thank you for sharing your experience with your new Samsung Galaxy S25+ with us. We understand how valuable your phone is to you, and wanting to feel that you have made a good investment in a new device that you will love to keep for as long as possible. We have provided a link to the full device manual to help you discover the full capabilities and align the settings of the new One UI7 to your preferences. We have also shared a linkt o the Samsung Support Team if any questions arise during your exploration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy 25 plus
on October 19, 2025
Posted by: Bryan2cool
[This review was collected as part of a promotion.] This device is wonderful it has a great camera. It can handle all of the great game i play though xbox cloud gaming. The galaxy ai has help out tremendously, awnsering all the question ive had about the device. Honestly just a good value for tour buck.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 21, 2025
Hi there Bryan2cool, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We love hearing how pleased you are with the usage of your device, and finding it so great for your favorite games. We hope to hear from you again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Going backwards, not as many custiomizations.
on April 11, 2025
Posted by: Concerned Customer
Expertise:Expert
Coming from an S21, I don't like how the notifications and settings are separated. I like when you would pull down and get both. I also don't like how small the notifications are on the lock screen. There is no customization for setting the font size on notifications. I also don't like how hard it is to see the battery percentage. The battery indicator hides the percentage. I also liked on the S21 when you would pull down, you get a condensed version and if you pull down all the way again, it would give you the full options. Now, you pull down and get all the options. Why take these away, at least you could've given the user the option to customize how you like. The top ribbon font is so small, it's hard to see.
Response from Samsung USBy R&R Team, April 14, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know that upgrading to a new device can take time to align the settings to your preferences. We have provided a link to the full device manual to assist you with the settings. We have also shared a link to the Samsung Support Team to help with additional assistance if you prefer. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
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