Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Average customer rating
4.8 out of 5
4.8
(4,030 Reviews)
Open Ratings Snapshot
Rating breakdown 4,030 reviews
5 Stars
3,375
4 Stars
524
3 Stars
73
2 Stars
25
1 Star
33
86%of customers recommend this product. 
(
161 out of 188
)
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Customer Reviews for Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Customer Rating
5 out of 5
5
Na
on January 8, 2026
Posted by: Shay
from Alabama
Expertise:Expert
Verified Purchase:Yes
Perfect size. I did expect distant pictures to be better, video helps with that
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R TeamJanuary 8, 2026
Hi Shay, thank you for your feedback on your Samsung Galaxy S25+. We are so happy to hear how pleased you are with the size and feel of your device. We have provided a link to an article to help you with the camera features and settings for the best possible photos and videos with your device. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Trade in.
on January 12, 2026
Posted by: Anonymous
from Dixon, Illinois
Verified Purchase:Yes
I found this experience very satisfying. No problems whatsoever. Thanks.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJanuary 28, 2026
Hey Dale Otto, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are thrilled to hear that you are so pleased with the purchase and inital usage of your device. We have provided links to resources to help you fully explore the capabilities of your new device, align the settings to your usage, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The palm of your hand
on January 16, 2026
Posted by: Bat Guano SJC
from San Jose, California
Expertise:Expert
Verified Purchase:Yes
The features a great, but I get a lot more pop-up ads.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJanuary 14, 2026
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25+ with us. We are happy to hear how pleased you are with the enhanced features of your device. We have provided a link to an article to help you with the pop-up ads you mention experiencing. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 plus
on January 16, 2026
Posted by: Pearl
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Im loving my new s25+. Long battery life and AI feature is an advantage. The trade-in process is seamless and hassle free.
S25+ surely is the best value phone in the s25 line up.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJanuary 28, 2026
Hey Pearl, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We love hearing how pleased you are with the all-day battery life and features of Galaxy AI on your device. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Plus
on January 28, 2026
Posted by: Gerardo
Expertise:Intermediate
Verified Purchase:Yes
Always liked Samsung phones and there trade-in programe is awesome, recommend.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJanuary 29, 2026
Hi there Gerardo, thank you for sharing your thoughts about your Samsung Galaxy S25+. We are so happy to hear how much you are liking the usage of your new device. We have provided links to resources to help you fully explore the capabilities of your device, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Get it
on February 26, 2026
Posted by: Skyline
from Texas
Expertise:Expert
Best battery best everything highly recommend the s25+
Response from Samsung USBy R&R TeamFebruary 27, 2026
Hey Skyline, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We couldn't be happier to hear that you are loving the battery life and enhanced capabilities of your device. We have provided a linkt o the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on February 26, 2026
Posted by: Larry
Expertise:Expert
Verified Purchase:Yes
great upgrade from Z5 flip. camera, screen, battery life are far superior. and the AI is great
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 3, 2026
Hey there Larry, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We love hearing how pleased you are with the upgrade to your new device, and that you are finding the camera, display, and battery life to be enhanced, and that you are enjoying the usage of Galaxy AI. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm glad I upgraded
on February 27, 2026
Posted by: David
from Denver, CO
Expertise:Intermediate
Verified Purchase:Yes
The new Galaxy S25+ that I upgraded to is great. I had the ZFold 4 before and it was bulky and the center screen broke with just over a year of use. This phone is lighter, faster, and fits my needs much better.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 2, 2026
Hi there David, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are so happy to hear that you are pleased with the enhanced speed, lighter device, and feel of your new device in your hand. We have provided a link to the complete manual for your device to help you fully discover the enhanced features of your device including Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
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