Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Average customer rating
4.8 out of 5
4.8
(5,924 Reviews)
Open Ratings Snapshot
Rating breakdown 5,924 reviews
5 Stars
4,894
4 Stars
834
3 Stars
121
2 Stars
36
1 Star
39
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Customer Rating
5 out of 5
5
Product Capabilities Intergated With AI Are Great!
on April 13, 2026
Posted by: GhostatUhaul
[This review was collected as part of a promotion.] Galaxy products have always been next level and have always exceeded their expectations on all accounts but the integration with Galaxy AI as a reliable and trustworthy cornerstone feature sets Galaxy Products on a plain all by itself. The Galaxy Ai feature has been hasle free to use and was introduced in such a way that its constantly being used in every day to day activities. Would I recommend Galaxy Ai as a must have absolutely and always.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 4L
on April 13, 2026
Posted by: Gmat918
[This review was collected as part of a promotion.] I've had a Samsung Galaxy for years! There's no other phone I'll buy ever.. I'm a lifer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new phone
on April 13, 2026
Posted by: MarinaS
[This review was collected as part of a promotion.] I love the simplicity and elegance of this device. Easy to navigate daily tasks. Good battery life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone
on April 13, 2026
Posted by: Shonta
[This review was collected as part of a promotion.] I love my galaxy s25, I want the galaxy s26 but I cannot afford it at this time. But Samsungs are good phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatest phone ever
on April 13, 2026
Posted by: Shelly
[This review was collected as part of a promotion.] I use this device for streaming and its has great video quality ,the battery life also very good.Must have phone .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on April 13, 2026
Posted by: Goofywolflover72
[This review was collected as part of a promotion.] I got my Samsung galaxy S25+ shortly after it was released. I have never had any issues with it at all. If I had 1 negative thing to say about it is the battery life could be longer. But it's a great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 13, 2026
Posted by: Wolfmama
[This review was collected as part of a promotion.] Great features, easy to use. Love it! This is amazingly amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Camera issues
on April 13, 2026
Posted by: Txusee
[This review was collected as part of a promotion.] The s25+ is similar in size to the ultra?But doesn't have the s pin and slightly lower specks. The phone has been good, but the camera has been an issue. It occasionally will not want to function and just give me a blank screen. Not pull up the camera unless I go into settings and clear data from the camera app.Then, go back in, and it will open up and function. I'm hoping with the software update that it may fix the issue.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 15, 2026
Hello Txusee, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25+ with us. We have provided a link to a troubleshooting guide to help you with the camera app you mention causing frustration. We have also shared a link to an article to help you with the different camera settings and features to help you capture the best possible photos and videos. We have lastly, provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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