Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Average customer rating
4.8
(4,368 Reviews)
Rating breakdown 4,368 reviews
5 Stars
3,659
4 Stars
569
3 Stars
80
2 Stars
29
1 Star
31
82%of customers recommend this product.
(
117 out of
142)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Customer Rating
4
Great phone screen could be better
on September 15, 2025
Posted by: Drew4243
[This review was collected as part of a promotion.] Fast, fun and camera looks good but screen quality could be better
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Feels smooth and works smoother very good devive
on September 20, 2025
Posted by: Darby32
[This review was collected as part of a promotion.] I use my device for streaming services.Music and communication with myself for memos notes as well as contact with my family and friends.I've always loved and enjoyed every galaxy device.That's came out circumstances.I was unable to have a galaxy device for a while until now again.And I am very proud and happy to say this galaxy device that i'm currently using is among the best.And I very greatly love how it feels.And how smooth it works
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality device, am impressed
on September 29, 2025
Posted by: Kyle127
[This review was collected as part of a promotion.] Seamless use and excellent customizable options allow for an easy to pick up and go device for just about anyone. Have been using Samsung for years and never had any complaints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is fast and efficient & easy to use
on October 14, 2025
Posted by: FIREFOXAMAR
[This review was collected as part of a promotion.] I didn't realize how much I used the Galaxy's AI system. I used it for streaming music, movies, and videos. Easy cook and fast cook recipes and even advice abd daily motivationalquotes. For banking and security, emails, passwords you name it and its my personal assistant. Also for writing notes and daily routines such as organization. My alarm clock, these are all things that I use on a daily basis. I didn't realize that it was all ran by AI so it's very helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Defective device
on March 18, 2025
Posted by: Doozy
I bought this over a month ago and I'm not very happy with it. When I try to take or make calls over the speaker the person at the other end can't hear anything. It comes out as garbled noise
Response from Samsung USBy R&R Team, March 18, 2025
Hi Doozy, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We would love to help you with the experience you mention with the audio during your phone calls. We have provided a link below to a troubleshooting guide to assist you with this matter at your convenience. We have also provided a link to the Samsung Support Team and your warranty information if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
My samsung S25+ phone
on July 11, 2025
Posted by: Papasung62
[This review was collected as part of a promotion.] I do not use all the features this phone has, because it to many to list. The camera is amazing! I think it is the best feature. It's fast for web browsing and the storage is more than enough for anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features. Love the stylis pen.
on September 15, 2025
Posted by: Bryguy
[This review was collected as part of a promotion.] Great features. Great price for a superb phone. Galaxy AI features are very helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on September 16, 2025
Posted by: MayorJB
[This review was collected as part of a promotion.] I got the Samsung Galaxy s25 plus to replace my Galaxy S10 and really like the phone and the new upgrades
Value
5
Written by a customer while visiting Samsung US