Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Average customer rating
4.8
(4,009 Reviews)
Rating breakdown 4,009 reviews
5 Stars
3,360
4 Stars
519
3 Stars
72
2 Stars
25
1 Star
33
85%of customers recommend this product.
(
149 out of
175)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Customer Rating
5
I can do everything I need to on this phone
on December 5, 2025
Posted by: Momoney
[This review was collected as part of a promotion.] With my Samsung galaxy s25 I can write up business docs, check out vacation destinations, map my hunting locations, play games, book dinner, flights and soo much more, i love galaxy ai also to help brainstorm, refine text dialogues, and help create content
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on December 5, 2025
Posted by: Jayeeses
[This review was collected as part of a promotion.] I have been a samsung user for a very long time. The processing and features are honestly unmatched. I'm really happy with my phone and every generation they come up with. I feel like I'm going to keep this phone for years to come
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
What's so great?
on December 5, 2025
Posted by: Kimdetroit
[This review was collected as part of a promotion.] I really don't think this phone is worth the money. I am highly disappointed in it. When I get a voicemail, it doesn't alert me. I have missed important messages. When I send a text, sometimes it will double the message. Why? I had to take it in for repair, at 3 months old. Definitely not worth all the hype.
Value
3
Response from Samsung USBy R&R Team, December 9, 2025
Hi there Kimdetroit, thank you for your feedback on your Samsung Galaxy S25+. We know how distressing it can be when your device is not operating as intended. We have provided a link to an article to help you with notifications not coming through on your device. We have also shared a link to the Samsung Support Team to assist you through chat any time you experience frustrations or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love how easy it is to use this phone.
on December 5, 2025
Posted by: NuggetMom
[This review was collected as part of a promotion.] I was nervous to get this phone at first but it's so easy to use. The camera is stellar and takes fantastic photos of my little guy. The videos come out every time even when my 9yr old is making them!
My favorite thing this year has been learning new recipes with the "Hey, Google" feature I'm able to find recipes easily. I can print them out or use the keep screen open option and my phone stays in recipe mode while I'm making dinner. If there's something that seems off while cooking or I needed to make a substitutions I can easily switch to Galaxy AI and ask it to explain what to do to use correct the recipe. I had a lot of fun customizing my Galaxy AI's voice so it's like I'm just talking to a friend. I have recommended this phone to friends and family since I got it.
My favorite thing this year has been learning new recipes with the "Hey, Google" feature I'm able to find recipes easily. I can print them out or use the keep screen open option and my phone stays in recipe mode while I'm making dinner. If there's something that seems off while cooking or I needed to make a substitutions I can easily switch to Galaxy AI and ask it to explain what to do to use correct the recipe. I had a lot of fun customizing my Galaxy AI's voice so it's like I'm just talking to a friend. I have recommended this phone to friends and family since I got it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Navigating this model is a dream
on December 5, 2025
Posted by: Lenny1
[This review was collected as part of a promotion.] I'm really excited how easy and efficient Gemini is to use. I'm discovering new fe as tures daily
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is not as good as prior models
on December 5, 2025
Posted by: Tarahtt
[This review was collected as part of a promotion.] I have not used galaxy Ai yet, I use this phone for work and leisure. My last phone lasted.me 4 years w h ich.was a.galaxy s10+
Value
3
Response from Samsung USBy R&R Team, December 9, 2025
Hello there Tarahtt, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how disappointing it can be when you have a new device that is not meeting your expectations. The intelligent battery design of your device should maximize after a short period of usage and adjustment to your consumption habits. If this is not the case for you, we have provided links to a few articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 6, 2025
Posted by: Love2insta
[This review was collected as part of a promotion.] This phone is an upgrade for me from one that I had been using for 8 plus years. It has a larger storage capability than what I had been using before. I am very pleased with all of the features of this phone and am happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is the best
on December 6, 2025
Posted by: myonelove
[This review was collected as part of a promotion.] A Samsung phone would make my days brighter and my creativity stronger.
Value
5
Written by a customer while visiting Samsung US