Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Average customer rating
4.8
(4,009 Reviews)
Rating breakdown 4,009 reviews
5 Stars
3,360
4 Stars
519
3 Stars
72
2 Stars
25
1 Star
33
85%of customers recommend this product.
(
149 out of
175)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Customer Rating
2
Issues charging g
on December 5, 2025
Posted by: SharonK
[This review was collected as part of a promotion.] Phone was great for the first couple of months but now it's having charging issues. It says it's fast charging but it's taking 6 to 8 hours to get a full charge on it and it's draining even faster. I will unplug it and 2 hours later I'm at 40% and I haven't even used it. I have tried every Outlet in my house it doesn't change anything.
Value
2
Response from Samsung USBy R&R Team, December 9, 2025
Hi there SharonK, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how disappointing it is when your device is not operating as intended or expected. We have provided links to resources to help you with the charging speed and what chargers are most compatible with your device. We have also provided links to the Samsung Support Team and your warranty information to assist you if this experience continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality, functionality is outstanding.
on December 5, 2025
Posted by: SoSweetElayne
[This review was collected as part of a promotion.] I feel the Galaxy AI is awesome. Its like having a personal assistant. No one can touch the quality of this Galaxy phone. GREAT JOB.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for everyday use
on December 5, 2025
Posted by: Tiberius
[This review was collected as part of a promotion.] Whether you need for work or personal this phone is fast and eye catching. Whether using for work or personal, talking texting, social media, or games it can handle it all and offers a great user friendly experience. Vivid and large display for games and movies. Great battery life so you won't have to worry about keeping a charge and to top it off galaxy A.i as the cherry on top of this already magnificent device. But don't take my word for it stop by a retailer and check it out for yourself. I promise you will love it as much as I do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on December 5, 2025
Posted by: Blazingspartan
[This review was collected as part of a promotion.] The phone has amazing graphics and overall features with an amazing AI assistant to help those of various ages achieve the task they are doing. Would recommend to many new samsung users
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25+ is super fast and can hamdle multiple app
on December 5, 2025
Posted by: S25customer
[This review was collected as part of a promotion.] Super fast, no lag, awesome pictures/camera, "Galaxy AI" is easy to use and very helpful. Overall the best phone in its price range. A+++++++ would reccommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still paying it off... lol
on December 5, 2025
Posted by: don2469
[This review was collected as part of a promotion.] Don't know if it's the phone or service but, the recorded message from phone calls leave a lot to be desired, sometimes they play, sometimes not, sometimes with sound, sometimes not.. just living with it....
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone, love battery life...easy to setup
on December 5, 2025
Posted by: TonioC
[This review was collected as part of a promotion.] Awesome phone and graphics,, easy, great updates and AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on December 5, 2025
Posted by: LuckyK
[This review was collected as part of a promotion.] Using galaxy for all work! Great galaxy al feature
Value
5
Written by a customer while visiting Samsung US