Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Average customer rating
4.8
(4,010 Reviews)
Rating breakdown 4,010 reviews
5 Stars
3,360
4 Stars
519
3 Stars
74
2 Stars
25
1 Star
32
85%of customers recommend this product.
(
149 out of
176)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Posted by: Sandra
Verified Purchase:Yes
The blue tooth wouldn't connect to my Alexa echo auto and text messaging didn't work that well either. I think the AI needs more work, I don't like it
Response from Samsung USBy R&R Team, August 29, 2025
Hi Sandra, we are grateful for your feedback on your Samsung Galaxy S25+. We understand how frustrating it is when your device is not operating as intended or expected. We have provided links to a few troubleshooting guides to assist you with the Bluetooth connection and text messages you mention causing frustration. We have also provided a link to the complete manual and the Samsung Support Team to assist you with the features of Galaxy AI, and resolve any frustration you continue to experience. We appreciate you being a Samsung customer. -Elizabeth
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is so amazing!!!!
on September 2, 2025
Posted by: scottishgirl43
[This review was collected as part of a promotion.] Best phone Samsung has ever made by far!!! I love my Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent for gaming
on September 15, 2025
Posted by: Bubba76
[This review was collected as part of a promotion.] One of the best phones for gaming! Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a really good phone and I love it and it has
on September 15, 2025
Posted by: Ken101
[This review was collected as part of a promotion.] I like it for streaming and it's good for gaming and has a very good camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
flagship of 2025
on September 15, 2025
Posted by: danvnbvb10
[This review was collected as part of a promotion.] I just got the Galaxy S25 Ultra and it’s amazing! The screen is super bright and clear, even outside, and the phone feels really smooth and fast. The battery lasts me all day without charging, and the camera takes awesome pictures, especially at night. It feels really nice to hold too. Camera is great improvements compared to other phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on September 15, 2025
Posted by: Hereforitall
[This review was collected as part of a promotion.] The AI has been really helpful when searching for answers quick. Plus it holds all.lf my pics
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
couldn't be happier with the phone.
on September 15, 2025
Posted by: eze2teach
[This review was collected as part of a promotion.] I use my Galaxy S25+ for everything, personal, work, play, you name it. And now with the Galaxy AI it's even more useful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Glitchy phone
on September 15, 2025
Posted by: Ssung25
[This review was collected as part of a promotion.] The phone and performance is fantastic! However sometimes some of the widgets disappear or quit working.
Value
3
Response from Samsung USBy R&R Team, September 18, 2025
Hi there Ssung25, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear that you are finding the usage of your phone and the performance to be so fantastic. We have provided a link to the Samsung Support Team for direct assistance with the instance you mention with the widgets of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US