Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Average customer rating
4.8
(4,010 Reviews)
Rating breakdown 4,010 reviews
5 Stars
3,360
4 Stars
519
3 Stars
74
2 Stars
25
1 Star
32
85%of customers recommend this product.
(
149 out of
176)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Customer Rating
5
The Best Piece of Tech I've Ever Owned
on August 22, 2025
Posted by: JonnyBoii
[This review was collected as part of a promotion.] I upgraded from a Galaxy s22 Ultra. That phone was laggy, heavy, and all around disappointing to use. Ever since I got my S25+, however, there is no more disappointment. This thing looks incredible and is light, fast, and smooth to use. It doesn't lag and can handle multiple tasks at once no problem. Switching between apps is so effortless, it's like I have more than one device. I watch a ton of videos on this thing and the screen is immaculate. Perfectly bright and crystal clear. The battery is unmatched with even heavy use days finishing just under 20%. The Galaxy AI features built into this thing feel unreal whether it's the photo editing or the audio processing on videos. I also like the pop ups on my lock screen throughout the day with AI suggestions for things I might enjoy. This is hands down the best phone I've ever owned. In fact, it's the best piece of tech I've ever owned. No regrets. No notes. Just joy.:)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Useful/Entertaining Product
on August 22, 2025
Posted by: Jenny008
[This review was collected as part of a promotion.] I upgraded from an S20+ to the S25+ and I don't regret buying this phone. The Galaxy AI feature can be useful to organize or generate ideas for both work and fun. It helps me create curriculum and I've even asked it to make short stories (for fun) and condense information, which is done efficiently. Games like Honkai Star Rail, ZZZ, and Wuthering Waves run okay but the phone can get hot. Overall, I'm extremely satisfied with my new phone and I definitely recommend it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25+: Smart AI Flagship Phone.
on August 24, 2025
Posted by: Larrylovesamung
[This review was collected as part of a promotion.] Samsung S25+ is my favorite phone I have ever used so far. It's sleek and thin design is amazing to grip on to the phone. The s25+ can do everything on my daily basis. I use it for play my favorite games like clash Royale or brawl stars, and it can handle with great performance. Streaming my favorite movies or TV shows. Heck! Even my premier league soccer games i love to watch! But sometimes I need it for my school studying with a phone can help me so much and make my life 10x easier. Using the Galaxy AI to study my subjects are now simpler! Everyday I use my phone to track my health also, like my sleep or water intake. It's really crazy that Samsung made these phones for our help. The S25+ greatly improved my daily routine and always makes it a good day. 5/5 Stars for Samsung. This Galaxy device is on the next level of modern AI!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Device has amazing features
on August 24, 2025
Posted by: Samsunglove
[This review was collected as part of a promotion.] I love the "Galaxy Al" it is extremely helpful with my daily hectic routines!
I also couldn't be more satisfied with my Galaxy S25, samsung has always been my choice! The Technology itself is truly amazing! Samsung has the greatest newest and best performance features!
I also couldn't be more satisfied with my Galaxy S25, samsung has always been my choice! The Technology itself is truly amazing! Samsung has the greatest newest and best performance features!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Must have!
on August 25, 2025
Posted by: Aemm007
[This review was collected as part of a promotion.] I use my Samsung galaxy s25+ for streaming, gaming. And keeping up with my house! By that i mean, using it to connect to smart plugs, ect! Galaxy AI helps me keep things organized, appointments, parties, school events ect! Camera is super clean, and crisp to help me capture those "Wow!" Moments in life! Very durable, long lasting battery. Clear screen, easy navigate. All around must have!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy AI Almost Failed Me
on August 25, 2025
Posted by: Xanaxus
[This review was collected as part of a promotion.] When I first got the phone Galaxy A.I. features nearly drove me nuts because I would not let me make a hands-free phone call while riding my bike without unlocking it first. I think I fixed that and with android 16 update I'm see some really cool features released. The quick menu buttons in the web browser are particularly awesome and completely customizable. This phone is starting to become likeable with more advanced features being released.
Value
4
Response from Samsung USBy R&R Team, August 28, 2025
Hi there Xanaxus, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that your inital frustration with the features of Galaxy AI have been resolved with a recent software update. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
S25+!! All Plus-Less Fuss! (tm)
on August 28, 2025
Posted by: Mattymatt
[This review was collected as part of a promotion.] The plus version of this phone has given me the most practical screensize for the work i do. Going from a Fold to this size was a better transition than i had expected. To all you labor workers out there-this phone gives you the max screensize,and just small enough to be efficient when your in the trenches. I definately miss my Fold- but broke 2 trying to adhere to knocking it around in my pocket-which is a no-no. Still both great phones! Take the insurance!!
Value
4
Response from Samsung USBy R&R Team, August 28, 2025
Hi there Mattymatt, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We are thrilled to hear that you are so pleased with your new device, and finding it the perfect size for your usage. We have shared a link to the Samsung Support Team for your convenience. They can offer assistance any time you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Posted by: Firefighter in Georgia
from Macon,Ga
Expertise:Intermediate
Verified Purchase:Yes
I love the phone!It is fast and it looks good!And It charges fast!But,I have noticed that the freezes up at multiple times!
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, August 29, 2025
Hi there Firefighter in Georgia, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that you are so pleased with the usage of your phone. We would love to help you troubleshoot the occasional freezing you mention experiencing with your device. We have provided a link to a troubleshooting guide below for your convenience, as well as to the Samsung Support Team if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US