Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Average customer rating
4.8
(3,898 Reviews)
Rating breakdown 3,898 reviews
5 Stars
3,274
4 Stars
502
3 Stars
68
2 Stars
24
1 Star
30
82%of customers recommend this product.
(
115 out of
140)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Posted by: Sara
Verified Purchase:Yes
I upgraded from my s23+ because I desperately needed more space, i had 200gb. My s23+ was getting really hot if I used it for maps in the car.
The s25+ gets even hotter!! I love the storage increase but that's the only reason I got this phone. It doesnt work better than the 23+, the camera isn't better either. I still have lag and loading issues when im editing videos or playing Pokémon go. Battery is great so far. I use my phone around 3 hours a day and I can go two days without charging, but that's how my s23+ was until the battery went bad.
Not worth full price. I wish I got the 23+ with 512gb instead
The s25+ gets even hotter!! I love the storage increase but that's the only reason I got this phone. It doesnt work better than the 23+, the camera isn't better either. I still have lag and loading issues when im editing videos or playing Pokémon go. Battery is great so far. I use my phone around 3 hours a day and I can go two days without charging, but that's how my s23+ was until the battery went bad.
Not worth full price. I wish I got the 23+ with 512gb instead
Response from Samsung USBy R&R Team, October 3, 2025
Hi there Sara, we appreciate your feedback on your Samsung Galaxy S25+. We know how disappointing it can be when your new device is not meeting your expectations. We have provided links to a few troubleshooting guides to help you maintain optimal temperature of your battery, and maximize the speed of your device. We have also provided a link to an article to help you with the different camera settings and features of your phone for the best possible photos and videos. Lastly, we have provided a link to the Samsung Support Team if these matters continue with your phone, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on October 3, 2025
Posted by: Chuck124
[This review was collected as part of a promotion.] The pictures and videos are so clear that you are almost where you are when it was done. The streaming and games are so much better than most phones. The bluetooth feature is great for music. The features all together make it a go to phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phome
on October 3, 2025
Posted by: Loku56
[This review was collected as part of a promotion.] Galaxy AI is great love love the phone...Great photos
Value
5
Written by a customer while visiting Samsung US
Posted by: Kevin
Expertise:Intermediate
Verified Purchase:Yes
Awesome phone. Crisp clear screen, Awesome battery life. Just a great phone.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on October 3, 2025
Posted by: Coldcamper
[This review was collected as part of a promotion.] With GalaxyAI this phone almost has no limits. Samsung made a touchdown, hovering, goal all in one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall
on October 3, 2025
Posted by: BWiggy
[This review was collected as part of a promotion.] It is a fantastic phone for me. I use it daily for work, messaging, research, and gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feels good to have this phone again....
on October 3, 2025
Posted by: UFODriver1995
[This review was collected as part of a promotion.] I am thrilled to share my review of the Galaxy S25+; it's truly a game-changer! 🤩 The versatility of Galaxy AI has blown me away, making everyday tasks incredibly efficient and fun. The camera system is absolutely amazing, capturing stunning photos and videos every single time.📸 The smooth and vibrant display elevates the viewing experience, whether I am watching a movie or browsing. Furthermore, the device's performance is seamless, with no lag even when multitasking with multiple apps. 🚀 Overall, the Galaxy S25+ sets a new standard for smartphones! #GalaxyS25Plus #GalaxyAI #AmazingCameras #SmoothDisplay #SmartphoneReview
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on October 3, 2025
Posted by: Baldie331
[This review was collected as part of a promotion.] First of all, Samsung is and always will be an excellent product! I recently upgraded my phone from the 2022 ultra to the S25+ and I love it! Ironically it seems to be very close in size to the ultra. I like the new edges on the phone, the weight of it and the sleek look. The features are great too! I am still finding new things my phone can do. I'm also experimenting with the new Galaxy AI feature and how it can help in my everyday life. Pictures are still amazing with this phone. I will always invest in Samsung.
Value
5
Written by a customer while visiting Samsung US