Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Average customer rating
4.8
(4,009 Reviews)
Rating breakdown 4,009 reviews
5 Stars
3,360
4 Stars
519
3 Stars
72
2 Stars
25
1 Star
33
85%of customers recommend this product.
(
149 out of
175)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Customer Rating
4
Compliment plus complain
on December 7, 2025
Posted by: Leostg13
[This review was collected as part of a promotion.] I absolutely love the device. Camera wasnt good at first but updates made it better and everything is good. But it sometimes glitches a lot while using instagram specially, it isnt optimised properly
Value
4
Written by a customer while visiting Samsung US
Posted by: IzabellaTB
from BOS, MA
Expertise:Intermediate
Verified Purchase:Yes
S25+ is the sweet spot! Stunning 6.7" screen, all-day battery, lightweight design, gorgeous colors. AI features are helpful, not gimmicky.
7 years of updates is a bonus!
7 years of updates is a bonus!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Okok
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
Love the long battery life! Wish there was a way to have the battery life in the S25, too. The phone is a little too big for my hands...
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Washington DC
Expertise:Expert
Verified Purchase:Yes
The phone is sleeky, stylish, slim and beautiful to behold. the camera is awesome, and its processing speed is very fast. I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: IB SU
Verified Purchase:Yes
I've always used Samsung phones, but the reason I wouldn't recommend them this time is that a lot of data couldn't be transferred over.
Response from Samsung USBy R&R Team, January 2, 2026
Hi there IB SU, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how important all of your data is to you every day, and how distressing it can be when your new device is not setup as expected. We have provided a link to the Samsung Support Team for your convenience. They can work with you on any and all options you have available to resolve this matter. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Polymur
Expertise:Expert
Verified Purchase:Yes
So far the phones great, i went from an s23+ and its not so bad but my only caviat keeping this from being a straight upgrade is how the AI features are not hard coded into the phone if they werent this would be a 5 star phone and i wish i could disable sensors but at least i can still control my camera and microphone just wish it was still one button still good phone though just not the best
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, January 13, 2026
Hi there Polymur, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25+ with us. We are happy to hear that you are overall pleased with the usage of your new device. We have provided a link to the complete manual to help you with all of the capabilities and ways you can customize your device to best align to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: David
from Albany, GA
Expertise:Intermediate
Verified Purchase:Yes
This phone replace my very OLD S9+. Easy transition and swapping my “Stuff” over from old to new. Having to learn a few new things, but even at 69 I can learn a few new tricks.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 15, 2026
Hi David, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that you found the transition and inital setup of your new device to be so easy. We have provided a link to the complete manual for your device to assist you with the exploration of your device. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Shashie
from Boston ma
Expertise:Intermediate
Verified Purchase:Yes
Great Phone I love it. I do find the voice text to be a little difficult, but am learning to use the correct speech pattern to allow for punctuation. The buttons are very sensitive which I appreciate it makes texting easier. Overall its a great Phone and well worth the price. The camera is great also although I haven't used it to its fullest capabilities yet.
Written by a customer while visiting Samsung US