Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Average customer rating
4.8
(4,030 Reviews)
Rating breakdown 4,030 reviews
5 Stars
3,375
4 Stars
524
3 Stars
73
2 Stars
25
1 Star
33
86%of customers recommend this product.
(
161 out of
188)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Customer Rating
5
I love my new phone!!
on December 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I absolutely love my new galaxy s25+ It has all the features I need plus more. Has a great camera and plenty of storage. I use the Galaxy AI all the time. It helps immensely. I am very satisfied with my new Samsung phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Sharmy
Verified Purchase:Yes
Nice phone. Great photos. Having a bit of an issue with the touch screen. Other than that, I really like this phone and all of it's features.
Response from Samsung USBy R&R Team, February 19, 2026
Hi there Sharmy, we appreciate your feedback on your Samsung Galaxy S25+. We are pleased to hear that you are enjoying the camera quality, and available features on your new device. We have provided a link to an article to help you with the display responsiveness you mention experiencing. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience this matter, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Ai on camera
on February 15, 2025
Posted by: Kachow
[This review was collected as part of a promotion.] Overall, it's a pretty good phone. The only problem I have with it. It's when I take a picture and I try to edit something out, it makes it blurry. Or you can tell it was edited.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love this phone!
on March 9, 2025
Posted by: Thejones
[This review was collected as part of a promotion.] This phone has some of the fastest proccessing ive seen! I had the galaxy s21+ for 4 years before getting the s25+ and I could not be happier with my upgrade! The phone is sleek and has very fast reaction time! It's great for gaming, buisness, and of course social media! The camera and upload times are outstanding!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality device, am impressed
on September 29, 2025
Posted by: Kyle127
[This review was collected as part of a promotion.] Seamless use and excellent customizable options allow for an easy to pick up and go device for just about anyone. Have been using Samsung for years and never had any complaints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and is very easy.
on November 9, 2025
Posted by: Ky89samsung
[This review was collected as part of a promotion.] Galaxy AI is a big help when using my device. Makes everything I do more simplified and more accurate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome phone works amazing, great pics and feature
on November 16, 2025
Posted by: Hot2trot
[This review was collected as part of a promotion.] All the features are awsome including the ai features. Helps with fast prep amd finding stuff quickly
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Allentown, PA
Expertise:Expert
Verified Purchase:Yes
Upgraded from a s23+ and this phone was so much faster and better! Love all the features and can't wait to learn more about the new features
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi Lily, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We love hearing how much you are enjoying the enhanced features and capabilities of your device. We have provided a link to the complete manual for your device to help you discover allof the amazing features available, and align the settings to your preferences. We have also provided a link to the Samsung Support Team if you prefer one-on-one assistance through chat on your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US