Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Average customer rating
4.8
(3,766 Reviews)
Rating breakdown 3,766 reviews
5 Stars
3,160
4 Stars
488
3 Stars
67
2 Stars
24
1 Star
27
82%of customers recommend this product.
(
115 out of
140)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Customer Rating
4
Ai on camera
on February 15, 2025
Posted by: Kachow
[This review was collected as part of a promotion.] Overall, it's a pretty good phone. The only problem I have with it. It's when I take a picture and I try to edit something out, it makes it blurry. Or you can tell it was edited.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love this phone!
on March 9, 2025
Posted by: Thejones
[This review was collected as part of a promotion.] This phone has some of the fastest proccessing ive seen! I had the galaxy s21+ for 4 years before getting the s25+ and I could not be happier with my upgrade! The phone is sleek and has very fast reaction time! It's great for gaming, buisness, and of course social media! The camera and upload times are outstanding!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality device, am impressed
on September 29, 2025
Posted by: Kyle127
[This review was collected as part of a promotion.] Seamless use and excellent customizable options allow for an easy to pick up and go device for just about anyone. Have been using Samsung for years and never had any complaints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Defective device
on March 18, 2025
Posted by: Doozy
I bought this over a month ago and I'm not very happy with it. When I try to take or make calls over the speaker the person at the other end can't hear anything. It comes out as garbled noise
Response from Samsung USBy R&R Team, March 18, 2025
Hi Doozy, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We would love to help you with the experience you mention with the audio during your phone calls. We have provided a link below to a troubleshooting guide to assist you with this matter at your convenience. We have also provided a link to the Samsung Support Team and your warranty information if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
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Written by a customer while visiting Samsung US
Customer Rating
5
My samsung S25+ phone
on July 11, 2025
Posted by: Papasung62
[This review was collected as part of a promotion.] I do not use all the features this phone has, because it to many to list. The camera is amazing! I think it is the best feature. It's fast for web browsing and the storage is more than enough for anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on September 16, 2025
Posted by: MayorJB
[This review was collected as part of a promotion.] I got the Samsung Galaxy s25 plus to replace my Galaxy S10 and really like the phone and the new upgrades
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not the Samsung of Old
on September 23, 2025
Posted by: S25Owner
[This review was collected as part of a promotion.] I use my phone for both work and personal use. I've had Samsungs before, namly the original S, S3, S7, S8, S20+ 5G, and now the S25+. My S20+ still works and love the interface on there but it is no longer supported so for a brief moment I tried the Pixel Fold. Had a lot of hardware issues with that phone so I went back to Samsung.
The S25+ is what I chose to match what I had before, just the new model. The hardware is superb! Extremely quick and the fingerprint reader is quick too. The cameras with the Galaxy AI features work well, especially the processing on the 30x zoom.
Where this model falls short is One UI 7.0/8.0. the software is a step backwards and has less flexibility and function from the One UI on the S20+. The most annoying item is the notification menu and controls. I switched the setting to Together mode to make it closer to Android philosophy, in general. However, the large bubbles, the controls I cannot remove, and the way it stacks notifications is annoying and less functional than any other Android phone I have used. For example, if Gmail has multiple emails, I am forced to click the stack, then click the specific email I want, and then it will open that email. Rather than before, where I could click the whole stack to open Gmail and review them all in the Gmail app OR expand the notification and select the email to open or preview. It is a small thing that requires an extra tap now that over the course of the day is noticable.
Value
3
Response from Samsung USBy R&R Team, September 24, 2025
Hey there S25Owner, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We know that upgrading to a new device where the software has been changed can come with a learning curve, and cause frustration as your usage has changed. We have provided a link to the complete manual for your device to help you best align the settings and usage to your preferences. We have also provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Del Mar
from California
Expertise:Intermediate
Verified Purchase:Yes
This phone is fantastic so far 👏 Had a mid tier phone for the past 3 years and moved up to Galaxy S25+, and so glad I did 💯
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US