Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Average customer rating
4.8
(6,639 Reviews)
Rating breakdown 6,639 reviews
5 Stars
5,485
4 Stars
937
3 Stars
135
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Silver Shadow (AT&T)
Customer Rating
5
I love Samsung phones
on September 7, 2026
Posted by: GoneRogue
[This review was collected as part of a promotion.] When I want or need a need a new phone , I chose Samsung. When you find something that works for you, you stay with it. ZSamsung has never disappointed.
Our family (4 of us) have been using Samsung phones for the lady 12 plus years, one of my kids got another brand for about a month and a half and the switched back to Samsung. Currently, my wife and I have Samsung S25+ phones, my sons Samsung has lasted him about 8 or 9 years, and my daughter is about to get a new phone, and you guessed it, it will be a Samgung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very buggy
on September 7, 2026
Posted by: Johndoe
[This review was collected as part of a promotion.] This has been the worst experience with a s series phone I've ever had it underperformed in every aspect, weak battery life, not enough ram or storage for the price and tier, charging is slow and it burns the charger boxes up like no tomorrow. Maps won't work correctly if I turn my screen off I immediately lose gps and it doesn't say anything it will be silent until you realize what's going on and you passed your turn, I wouldn't be surprised if it was on purpose to burn the OLED they used for the display
Value
1
Response from Samsung USBy R&R Team, September 10, 2026
Hi Johndoe, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We completely understand how frustrating it is when your device is not functioning as intended or expected. We have provided links to resources to help you with the battery life, charging, GPS, and additional capabilities of your device. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations or you have questions about your deice. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Galaxy phone or tablet's GPS signal is lost
https://www.samsung.com/us/support/troubleshooting/TSG01001575/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Galaxy phone or tablet's GPS signal is lost
https://www.samsung.com/us/support/troubleshooting/TSG01001575/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung fan
on September 7, 2026
Posted by: SamsungFan
[This review was collected as part of a promotion.] I'm on my third or fourth Samsung phone and enjoy every time I do the upgrade. Better battery life better utilities and smooth app operation
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Ever Had
on September 7, 2026
Posted by: GoatsCrib
[This review was collected as part of a promotion.] I chose Samsung over any other brand. I absolutely love my Samsung S25+ . My phone has become my central organizer for everything. It's my communication hub for everything from social media, entertainment, banking, to organizing my life. The only thing that could possibly made it better would be to add an SD card to add even more storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Phone
on September 7, 2026
Posted by: Mom2Boys
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25+ because I have always been a Galaxy fan. I love the devices and have never had a problem with mine! It works like it it supposed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on September 7, 2026
Posted by: Beepboopbop
[This review was collected as part of a promotion.] I chose a galaxy s25+ because of the storage capacity, and because I am a lifelong Samsung lover. I have had it for over a year and its wonderful. Battery life is great, speed, storage, all of it. I also love customizing my phone via Samsung themes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Ever Had
on September 7, 2026
Posted by: GoatsCrib
[This review was collected as part of a promotion.] I chose Samsung over any other brand. I absolutely love my Samsung S25+ . My phone has become my central organizer for everything. It's my communication hub for everything from social media, entertainment, banking, to organizing my life. The only thing that could possibly made it better would be to add an SD card to add even more storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 7, 2026
Posted by: Krsfrank1220
[This review was collected as part of a promotion.] I'm happy that I chose a cheaper option instead of an Ultra phone, this also has an AI assistant that can help if you're having trouble getting your work done.
Value
5
Written by a customer while visiting Samsung US