Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Navy (AT&T)
Average customer rating
4.7
(5,077 Reviews)
Rating breakdown 5,077 reviews
5 Stars
3,977
4 Stars
838
3 Stars
178
2 Stars
39
1 Star
45
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 256GB - Navy (AT&T)
Customer Rating
5
Excellent Compact Flagship Performance
on May 20, 2026
Posted by: TechUser888
[This review was collected as part of a promotion.] The performance upgrade on this device is incredibly noticeable during daily use. Moving from older generations, the jump to twelve gigabytes of RAM combined with the processing power makes multitasking completely seamless. The physical design is very comfortable to hold, offering a slightly slimmer and lighter profile while still maintaining a beautiful, vibrant display that is perfectly legible even under direct sunlight.
The real-world battery efficiency has proven reliable, easily lasting through a full day of mixed usage including streaming, browsing, and messaging. The triple camera layout delivers incredibly sharp and balanced photos, but the integrated software tools are the standout feature. Utilizing Galaxy AI for everyday tasks like instant screen searching, photo object removal, and quick notification summaries has completely streamlined my workflow. It functions as a highly intuitive digital companion rather than just a standard phone. The overall operation is fluid, fast, and highly recommended for anyone looking for a powerful device in a pocket-friendly size.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung s25
on May 20, 2026
Posted by: Mialee77
[This review was collected as part of a promotion.] Yes I have the Samsung s25 it is very quick loading and moving back and forth to apps and pages especially compared to Samsung 15 and 16 because I have both of those too. And then run slow trying to get to open up a app or good to your messages and sadly how much quicker the Samsung s25 is. I do like the pictures and videos and the zoomington I guess has some great features for some reason though my charging port where you plug the phone into charge fried. Multitasking Duo which is the natural and I thought there was a warranty especially from Samsung but nobody is wanting to fix it or replace it. But I'm wondering why it fried. Now I have to use a wireless charger and it is a pain the phone does get really hot sometimes and it loses battery pretty quick which is really annoying. Its not terrible, but I'd rather have a phone that keeps a charge longer which I thought this would and a charging port that's not fried I will be buying another Samsung because I and a Samsung girl
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hello Mialee77, thank you for your feedback on your Samsung Galaxy S25. We are pleased to hear that you are happy with the processing speed of your device at times. We have provided a link to an article to help you adjust the refresh rate for your device to help you with instances where it feels like your device may be stalling. We have also provided links to troubleshooting guides to help you with the temperature and battery life of your device. Lastly, we have provided a link to the Samsung Support Team and warranty information to help you resolve the experience you mention with your charging port. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
Swing and a miss!
on May 20, 2026
Posted by: Kookootrain
[This review was collected as part of a promotion.] Galaxy AI, Just saying my Galaxy s25 is a very intuitive device, it handles all of my personal Business. I gleefully nicknamed my phone 'secretary ' hee,hee,he.
Thank you
Sean Paul, Cowley
Thank you
Sean Paul, Cowley
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This has been a really nice upgrade
on May 20, 2026
Posted by: Sfriel12
[This review was collected as part of a promotion.] I honestly wasn’t expecting to love the Samsung Galaxy S25 as much as I do, but this phone has been amazing so far. Everything about it just feels smooth and easy to use. The screen is beautiful, the camera quality is incredible, and the battery life has been great for my day-to-day use.
I take a lot of pictures and videos, and I’ve been really happy with how clear and vibrant everything turns out without having to edit much. The phone is also super fast — apps open quickly, multitasking is easy, and I haven’t had any lag issues at all.
One of my favorite features has honestly been Galaxy AI. I thought it would be more of a gimmick at first, but it’s actually really useful. The photo editing tools are impressive, and some of the AI features genuinely make everyday tasks quicker and easier.
I also appreciate that Samsung kept the phone feeling sleek and lightweight while still packing in so many features. The charging speed could definitely be a little better, but honestly that’s my only complaint. Overall, this has been one of my favorite Samsung phones yet and I’m really happy with my purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This device offers so many advanced
on May 20, 2026
Posted by: Sifu1970
[This review was collected as part of a promotion.] This device is always so fun to me and I am always learning something new about it's features, like Galaxy AI. I use this phone for personal reasons and business. Absolutely love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing 📷
on May 20, 2026
Posted by: Hippiemomma81
[This review was collected as part of a promotion.] Absolutely love the camera 📷 on this phone. I really have no complaints about my phone except I wish it had the "shake to turn on/off the flashlight" feature like my last phone had.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
its quick and in the processor is amazing
on May 21, 2026
Posted by: Cruzer1988
[This review was collected as part of a promotion.] I'm not a big fan of AI I'm still old school but there's a lot of things that can still be improved especially on locking out of removing things that you really don't need even though you own the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 21, 2026
Posted by: Sswood
[This review was collected as part of a promotion.] Love love this
Easy to use
Handy to have
Nothingggg better!
Very slim
Stylish
Durable
Bigger windows
Easy to understand
Easy to use
Handy to have
Nothingggg better!
Very slim
Stylish
Durable
Bigger windows
Easy to understand
Value
5
Written by a customer while visiting Samsung US