Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Navy (AT&T)
Average customer rating
4.7
(3,734 Reviews)
Rating breakdown 3,734 reviews
5 Stars
2,977
4 Stars
573
3 Stars
123
2 Stars
30
1 Star
31
88%of customers recommend this product.
(
116 out of
132)
Customer Reviews for Samsung - Galaxy S25 256GB - Navy (AT&T)
Customer Rating
5
Best phone I've had so far!
on September 29, 2025
Posted by: Kailani
[This review was collected as part of a promotion.] I've always had android/Samsung phones my whole life. This one runs very fast with streaming and gaming. The video and pictures are so clean and offer so many cool things. You can take erase objects out of pictures when you edit them. The sound is very loud so listening to music without headphones is nice. The apps run smoothly. I use Galaxy AI all the time. Didn't think I would end us using it but it really helps with looking things up quickly and getting good information. Overall just a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall, I’m very satisfied with my Samsung phone.
on September 30, 2025
Posted by: Nataliet
[This review was collected as part of a promotion.] Galaxy AI is amazing
Here’s a simple review of AI (Artificial Intelligence):
Here’s a simple review of AI (Artificial Intelligence):
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⭐ Overview
AI is the simulation of human intelligence by machines. It allows computers and systems to perform tasks such as learning, problem-solving, decision-making, understanding natural language, recognizing patterns, and adapting to new situations.
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✅ Strengths of AI
Automation & Efficiency: Handles repetitive tasks faster than humans.
Data Analysis: Processes huge amounts of data for insights and predictions.
Personalization: Powers recommendation systems (Netflix, Amazon, Spotify, etc.).
Healthcare Benefits: Assists in diagnosis, patient monitoring, and drug discovery.
Accessibility: Helps people with disabilities (speech recognition, assistive tools).
Consistency: Doesn’t get tired or distracted—results are reliable.
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⚠️ Limitations of AI
Bias & Fairness: If trained on biased data, it can reinforce inequalities.
Lack of Human Emotion: Cannot fully replicate empathy or creativity.
Job Disruption: May replace certain roles, requiring workers to reskill.
Dependence on Data: Needs massive, high-quality data to perform well.
Ethical Concerns: Privacy, surveillance, and misuse are ongoing issues.
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🌍 Future of AI
AI is expected to expand in areas like self-driving cars, robotics, healthcare diagnostics, creative industries, and everyday personal assistants. The focus will be on responsible AI—balancing innovation with fairness, transparency, and safety.
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Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a wonderful device
on September 30, 2025
Posted by: Gerald
[This review was collected as part of a promotion.] This phone is an absolute game-changer! The Galaxy S25 isn't just a phone; it's a productivity powerhouse and my favorite entertainment hub all in one sleek package. I have to give a special shoutout to Galaxy AI—it's truly redefined my daily routines in ways I didn't even know I needed.
Daily Life, Supercharged by Galaxy AI
I use my Galaxy S25 for practically everything: work, streaming, and gaming.
* For work, the new cross-app actions powered by Galaxy AI are incredible. I can literally ask a question, and the phone will pull info, summarize it, and draft a response for me across my email and messaging apps. This instant completion of complex tasks has shaved hours off my week, letting me focus on the bigger picture instead of tedious copy-pasting and searching.
* For entertainment, the display is second to none for streaming movies and sports. The adaptive brightness and color are perfect whether I'm watching a late-night show or catching a game outdoors in bright sun. But when I switch to gaming, the phone truly shines. The AI-assisted performance on the S25 is phenomenal, constantly analyzing the GPU, CPU, and temperature to make dynamic adjustments. Games run smoother, look sharper thanks to the AI-powered upscaling, and I've noticed I can play for significantly longer without the phone overheating or the battery dying. It’s an unbeatable mobile gaming experience!
Impact on Routine
The S25's features have seamlessly integrated into my life, making my day flow effortl
Daily Life, Supercharged by Galaxy AI
I use my Galaxy S25 for practically everything: work, streaming, and gaming.
* For work, the new cross-app actions powered by Galaxy AI are incredible. I can literally ask a question, and the phone will pull info, summarize it, and draft a response for me across my email and messaging apps. This instant completion of complex tasks has shaved hours off my week, letting me focus on the bigger picture instead of tedious copy-pasting and searching.
* For entertainment, the display is second to none for streaming movies and sports. The adaptive brightness and color are perfect whether I'm watching a late-night show or catching a game outdoors in bright sun. But when I switch to gaming, the phone truly shines. The AI-assisted performance on the S25 is phenomenal, constantly analyzing the GPU, CPU, and temperature to make dynamic adjustments. Games run smoother, look sharper thanks to the AI-powered upscaling, and I've noticed I can play for significantly longer without the phone overheating or the battery dying. It’s an unbeatable mobile gaming experience!
Impact on Routine
The S25's features have seamlessly integrated into my life, making my day flow effortl
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone has alot of great features
on September 30, 2025
Posted by: GennjS
[This review was collected as part of a promotion.] Galaxy S25 is primary phone, but is also used alot for work on the go as it works fast for internet searches, and that's a great feature to have.
And galaxy AI is great to have as well.
And galaxy AI is great to have as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This model of phone has so many futures.I absolute
on September 30, 2025
Posted by: Myown25
[This review was collected as part of a promotion.] I love all the features to my phone.
I am able to take pictures and have all the latest AI. It's absolutely amazing.The things that this phone has i use this phone to take pictures.I've ever been printed things off and really look like they are professional.
I am able to take pictures and have all the latest AI. It's absolutely amazing.The things that this phone has i use this phone to take pictures.I've ever been printed things off and really look like they are professional.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on September 30, 2025
Posted by: Primo08
[This review was collected as part of a promotion.] Ai is amazing and integrated with messages is a big plus one iu8 is awesome with more ways to make phone look better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Phone
on September 30, 2025
Posted by: Ringaroni7
[This review was collected as part of a promotion.] This phone is easy to navigate, consistently reliable, takes excellent photos. Samsung will always be my phone of choice.
Value
5
Response from Samsung USBy R&R Team, October 3, 2025
Hi there Ringaroni7, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are ecstatic to hear that you are so pleased with the software updates, camera usage of your new device, and that you are finding it so reliable for usage. We have provided a link to some resources to assist you with additional features like Galaxy AI, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
S25 is a great phone, but the camera is downgraded
on September 30, 2025
Posted by: SamFan
[This review was collected as part of a promotion.] I recently upgraded from the Galaxy S22 to the S25. Overall, the phone is noticeably faster and delivers a smooth, responsive experience across the board. Performance, display, and battery life are all excellent improvements.
However, the biggest disappointment is the camera. Photo quality — especially detail, sharpness, and zoom — feels like a step down compared to the S22. My older phone consistently produced better, more reliable shots.
📱 Verdict: Great upgrade in performance and speed, but a clear downgrade in camera quality.
Value
4
Response from Samsung USBy R&R Team, October 3, 2025
Hello there SamFan, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are finding enhancements in the processing power, battery life, and display quality of your device. We have provided a link to an article to assist you with the different camera settings and features of your device for the best possible photos and videos. We have also shared a link to a troubleshooting guide to assist you with any blurry or dark photos you are experiencing. We have lastly, shared a link to the Samsung Support Team to offer additional assistance if this experience with your camera continues, or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US