Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Navy (AT&T)
Average customer rating
4.7
(3,726 Reviews)
Rating breakdown 3,726 reviews
5 Stars
2,972
4 Stars
571
3 Stars
122
2 Stars
30
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Samsung - Galaxy S25 256GB - Navy (AT&T)
Posted by: Mias
Expertise:Intermediate
Verified Purchase:Yes
Beautiful color. Good battery life. Perfect for everyday use.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Has the best features
on October 28, 2025
Posted by: Coleyb617
[This review was collected as part of a promotion.] I love my new Samsung galaxy s25. The features have enhanced my daily productve activies. Especially using the Galaxy Ai & Bixby. My last Samsung was an s22 & the changes have been awesome. I can do everything from personal, professional and everyday family schedules, orders, appointments and ect...
Value
5
Response from Samsung USBy R&R Team, October 30, 2025
Hi there Coleyb617, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We love hearing that you are having such an amazing experience with your device, and finding it so helpful for a range of daily tasks. We hope you'll reach out to us again in the future if you ever have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on October 31, 2025
Posted by: IdkNickName
[This review was collected as part of a promotion.] It is an amazing phone. My old model was the 21 and it is amazing how much improvement can happen in 4 models. It works so much smoother, I enjoy watching TV on the go and with the newer model the screen is the much more responsive and clearer, it also makes video game a 100 times better. One of my favorite parts about it is the size the 21 is large and clunky but the 25 fits in my pocket perfectly it is the perfect balance between easy to view and easy to hold. Another improvement is the camera I just went on vacation and I came back with photographer level photos. One of the greatest features though is the galaxy Ai it makes my life so much easier and by using it i can save so much time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great device!!
on November 2, 2025
Posted by: HazeReacts
[This review was collected as part of a promotion.] All around the best phone I've ever had. The only issue I've had with both of the Galaxy S25's I've had is the fact that during gaming or watching my movies on my streaming apps the in app sounds quit working.
Value
3
Response from Samsung USBy R&R Team, November 3, 2025
Hello, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you are overall happy with the usage and features of your device. We have provided a link to an article to help you with the speaker of your device. We have also shared a link to the Samsung Support Team to offer further assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
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Written by a customer while visiting Samsung US
Customer Rating
3
This product is okay, but is too slippery in hand.
on November 3, 2025
Posted by: Etanol
[This review was collected as part of a promotion.] Its much too slippery to hold for any streaming or photography. It broke the first hour i had it, in my hand, in my truck, which is at least carpeted. Alas. 2 and a half feet before sadness.
Value
3
Response from Samsung USBy R&R Team, November 4, 2025
Hey Etanol, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how important the durability of your device is to you every day, and we would love to help you with the experience you mention with your device. We do recommend protective cases on all device to help prevent damage from any accidental bumps and drops that will happen during usage. We have provided a link to the Samsung Support Team to assist you with repair options, and answer any questions you may have about case options we have available. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I'm Samsung loyal!!!
on November 4, 2025
Posted by: TxSun70
[This review was collected as part of a promotion.] Samsung products have always been amazing for me. They're long lasting, tough and have never failed me.
I will always choose Samsung over any device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small but powerful phone.
on November 13, 2025
Posted by: ScubaPhonePhotos
[This review was collected as part of a promotion.] Galaxy AI is always at your fingertips. High quality camera whenever you need it and this phond is blaxing fast. Apps launch quickly. The best phone in its class in my opinion. Looking forward to future models!
Value
5
Response from Samsung USBy R&R Team, November 13, 2025
Hi there ScubaPhonePhotos, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25. We are so happy to hear that you are having such a good experience with your device, and that you are loving the speed and usage of features like Galaxy AI. We would love to hear from you again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great device for the price
on November 15, 2025
Posted by: Backgroundorange
[This review was collected as part of a promotion.] All the performace of the ultra series on a smaller more compact device.
Value
5
Written by a customer while visiting Samsung US