Customer reviews from ATT.com
Samsung - Galaxy S25 256GB - Icyblue (AT&T)
Average customer rating
3.8
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
9
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
3
73%of customers recommend this product.
(
8 out of
11)
Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (AT&T)
Customer Rating
1
Yall denied me because my ex used my name & social
on May 18, 2025
Posted by: Yall have it
Verified Purchase:Yes
You all penalized me til this for a charge my ex made using my information. Name social etc
Written by a customer while visiting ATT.com
Posted by: P Minor
Verified Purchase:Yes
The most high quality phone I've ever owned
Written by a customer while visiting ATT.com
Posted by: Shana T
from Gaffney SC
Verified Purchase:Yes
So far this phone has been great. I'm learning new features everyday and the camera is AMAZING!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Damien Chisholm
from Alabama
Verified Purchase:Yes
Love the phone and all of us features
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Cold Panda
from New York
Verified Purchase:Yes
Upgraded from s22 plus. I like the smaller screen. Wish we would start to make them even smaller.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Works really impressive and especially love the AI.
Written by a customer while visiting ATT.com
Posted by: lghp
Verified Purchase:Yes
been waiting for 5 weeks on the trade in credit of $50!
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, July 18, 2025
Thank you for reaching out and sharing your concern. We understand how important it is to receive your trade-in credit promptly, and we apologize for the delay you've experienced. Typically, trade-in credits are processed within a few weeks, but sometimes unexpected delays can occur. We would like to investigate further on what might be the reason for the delay and help you further, kindly complete our self-service from: https://www.att.com/get-support/?source=ILC208383817. Our team of experts will contact you and get working on it.
Written by a customer while visiting ATT.com
Customer Rating
2
It's not what I expected
on July 22, 2025
Posted by: Rolandoh1
from Orlando FL
It's not what I expected, the phone freeze when go to internet, calls are dropped
No, I would not recommend this to a friend.
By Samsung, July 23, 2025
Hey Rolandoh1, we appreciate your feedback on your Samsung Galaxy S25. We would love nothing more than to help you troubleshoot the frustrations you mention experiencing, and help you have the best possible experience with your device. We have resources available online to help you with these experiences including the freezing, and connectivity of your device. These resrouces are titled "Samsung phone has poor signal and cannot use data or make calls", "Issues with mobile network connection on Samsung phone or tablet", and "Samsung phone or tablet freezes and crashes". We also have our team of experts available to assist you further if these frustrations continue with your phone. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com