Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Icyblue (AT&T)
Average customer rating
4.7
(4,562 Reviews)
Rating breakdown 4,562 reviews
5 Stars
3,601
4 Stars
727
3 Stars
156
2 Stars
36
1 Star
42
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (AT&T)
Posted by: Anonymous
from chicago, illinois
Expertise:Expert
Verified Purchase:Yes
Birthday gift to my wife she had s21 now this s25 256gigs is a new upgrade for her. shes happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product too similar to s24
on February 18, 2025
Posted by: Mrbarter101
[This review was collected as part of a promotion.] I am just not sure what great qualities this differentiates itself from the s24. In fact the couple differences that I found, I streamlined in the s24 so I actually returned the phone.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Hey Mrbarter101, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We understand how important it is to feel that you have made the best investment in a new device is to you. We hope you have found a device that meets and exceeds your expectations and is a joy to use every day for a range of tasks. Please, reach out to us again any time in the future with questions or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Product Review
on March 27, 2025
Posted by: Cosart
[This review was collected as part of a promotion.] I enjoy my Samsung S25. It has downloaded all the apps I need with no problem and the speed of this device has not been compromised. The photo and picture quality is great. So much so....that I have purchased two smart TV's and are enjoying them also with the ability to connect my S25 to the Samsung TV+ ("seamless actions across apps")
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These features are amazing
on February 8, 2025
Posted by: LOLLLL
[This review was collected as part of a promotion.] Ok I LOVE the camera features the zoom and the product it's self the phone is so amazing and brilliant it's like a different phone from another universe it's amazing my 2 sons love playing games on it it works really well with that it loads fast and really just amazing this helps in everyday work and texting features dont even get me started
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best yet
on March 22, 2025
Posted by: Aeazy23
[This review was collected as part of a promotion.] I absolutely love my S25, it really is the best there is. The screen size is perfect, and looks amazing. The cameras take amazing photos, and it charges super fast. The AI is so cool, I love the eraser for the camera app, the circle to search. I love everything about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Text app bad. Sound quality worse.
on June 3, 2025
Posted by: MonkeyMomRDA
[This review was collected as part of a promotion.] I do not use AI so it bothers me. I feel like the sound quality when listening to music, videos, etc. sounds more like static when it use to be clear. The text app that comes on the phone is missing MANY of the features I used on my last Galaxy S23 and S24 phones.
Value
3
Response from Samsung USBy R&R Team, June 5, 2025
Hey MonkeyMomRDA, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how valuable your phone is to you every day, and we are always happy to help our customers resolve any frustrations they are experiencing. We have provided a link to the full device manual to help you with the features in messaging you feel are missing or have been changed. We have also provided a link to a few articles to help you with the speakers of your device. Lastly, we have provided a link to the Samsung Support Team if these experiences continue with your device. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
As usual, Galaxy series doesn't disappoint!!
on June 12, 2025
Posted by: Samsungjoe
[This review was collected as part of a promotion.] From the opening of the box, I could tell this was a premium made product. It feels good in my hand. Light but heavy enough to know it is made well.
After powering on my S25, the transition was seamless, and I got started using Bixby and Galaxy AI right away. These tools are helping organize and be in control. I am on my phone alot using Twitter, playing TopWar, emails and text as well as streaming.
The screen is crystal clear as the dynamic AMOLED should be. The Now Review morning and night time review at the bottom of the lock screen is one of my favorite features as it helps organizing my day to day.
Very thankful and excited to continue with this device! Would recommend, 10/10!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I'm just getting used to it and still learning how
on June 26, 2025
Posted by: Dev713
[This review was collected as part of a promotion.] I'm not familiar with how to use GalaxyAI or Galaxy AI because it's a bit complicated with my learning disabilities, lack of skill, experience, or knowledge or newer technology. I'd love to learn more about how to use it and features offered with my new phone. I also worry about screwing up my phone system and/or processing with how it's programmed to work properly and proactively.
Value
3
Response from Samsung USBy R&R Team, June 26, 2025
Hi there Dev713, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you are initally pleased with the usage of your device. We have provided a link to the complete manual for your device to help you with the settings and features of Galaxy AI. We have also provided a link to the Samsung SUpport Team. You can reach them through chat to answer any questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Written by a customer while visiting Samsung US