Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Icyblue (AT&T)
Average customer rating
4.7
(3,756 Reviews)
Rating breakdown 3,756 reviews
5 Stars
2,994
4 Stars
575
3 Stars
124
2 Stars
30
1 Star
33
88%of customers recommend this product.
(
133 out of
151)
Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (AT&T)
Customer Rating
3
These phones are really starting to go downhill
on June 13, 2025
Posted by: Tcapp
from Nebraska
Verified Purchase:Yes
It's hard to judge the actual phone because the software sucks. The battery drains so fast, my headphones cut in and out when on bluetooth, the speakers are quiet. I only had my s24 Plus for a year and decided to trade it in because that phone was an actual nightmare. So I will say this one is better than the 24 but I'd rather just go back to my s21 honestly.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, June 16, 2025
Hey Tcapp, thank you for your feedback on your Samsung Galaxy S25. We understand how important your phone is to you every day, and we would love to help you resolve any frustrations you are experiencing. We have provided links to articles to help you with the volume of your device, connection to your headphones, and battery life of your device. We have also provided a linkt o the Samsung Support Team if you continue to experience frustrations or ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My 5-Star Companion
on June 14, 2025
Posted by: KukuBird
[This review was collected as part of a promotion.] I've just recently upgraded to the Samsung Galaxy S25, so it's still new to me, but in my short acquaintance this phone has exceeded my expectations.
What has impressed me the most is the camera. I don't usually remember to take photos. Most times I'm enjoying the moment only to realize later that I didn't take anypictures. Well, that all changed. It happened one evening when I took a night shot of the sunset at the beach. I couldn't believe how well the picture turned out. It was incredibly clear, the colors were vibrant, and there were no harsh glares. That one photo has made me reach for the camera more and more--just to see how well the pictures will come out. The quality of the camera makes memories seem worth capturing.
I know contactless payments has been around for a while, but I never used it. Thanks to Galaxy AI I now am. It noticed my habits and suggested setting up my digital wallet. Now I use Samsung Pay and it has been an absolute game changer for me. Tapping my phone is super easy, especially when I'm in a hurry.
Galaxy AI has enhanced my life in other ways, too. It reminds me to respond to messages, and cues me to schedule events on my calendar. I appreciate how it is there, quietly and gently improving how I use my phone day to day.
I use the alarm on my clock app to keep track of upcoming events.. It would be awesome if Samsung integrated the calendar app with the clock app. If I could set events that trigger alarms automatically that would be awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25
on June 14, 2025
Posted by: RMinnich42
[This review was collected as part of a promotion.] Has great features. Fits in hand well. Does everything needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its completely amazing
on June 14, 2025
Posted by: chr1svr
[This review was collected as part of a promotion.] The experience with my s25 so far has been flawless one of the very minor hiccups i found were with one ui 7 because they took away the 3 line swipe navigation bar which i really liked but besides that its been pretty smooth and fast.The quality of the screen is conpletely breathtaking and paired with its camera it feels like the best you could buy and thats without mentioning the speakers which are AMAZING for watching movies or youtube the'yre bass alone sounds really nice but if you tweak the equalizer you can make it even better.I also downloaded fortnite on it and its been super good, it runs at 90fps on medium settings and the 120hz screen just makes it even better plus its battery lasts very long ao i can take it anywhere for the whole day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The extension of me
on June 15, 2025
Posted by: Greyeyes48
[This review was collected as part of a promotion.] The Galaxy AI has changed the way I search for products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid and reliable phone for the price
on June 16, 2025
Posted by: DuffsPhoneReviews
[This review was collected as part of a promotion.] For an everyday phone, the S25 is an impressive device. It has fairly minimal bloat when it comes to extra software, and the Galaxy AI features are actually pretty cool and useful. They might not be completely necessary but they are nice to have as an option for simplifying some tasks, like translations and identification.
Overall, performance is very smooth and fast, and the camera is alright for the base model. For the price, this is a solid phone and I would recommend it as a casual phone user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Im very impressed with my new s25 128gb silver
on June 20, 2025
Posted by: Kingcasper
[This review was collected as part of a promotion.] Im most impressed with my s25 128gb overall upgraded from a moto 6 2021. I've never experienced a phone that is very light , smooth edges, an simple design as well as the cameras. Im most impressed by the Galaxy Ai. It can answer an do just about anything I tell it an i love to use gemini Ai. The resolutions on this phone are futuristic far beyond its time especially with the new snapdragon 8 elite. Fast gameplay. Best graphics. Fast screenplay. No lag. 8k camera option. Oui 7. Everything is perfect to me. I also like the auto updates for the upcoming years. Love the edge lighting an customization tool/apps that are on my s25. Love I can organize my life an make things easier. I also like all the accessories that you can get for the s25. As well as all the ways you can connect this phone to. Love I can translate languages through audio or text. As good for educational purposes to help through school or self educational purposes. The charging speeds are excellent as well as the battery life if im constantly using it. Love the now bar/brief helps me stay in tune with certain options. I believe the phone is very durable provided i will never try to drop this phone an have a protection case over it but I believe the phone will last me for the next few years still the way it looks an feels brand new for the whole week iv had this phone for so far. Im impressed with the team an Samsung who put this awesome masterpiece of a flagship phone. Thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 is an AMAZING phone!
on June 20, 2025
Posted by: Endoxidev
[This review was collected as part of a promotion.] This phone is amazing! I tend to use it for many things. Gaming, entertainment, you name it! It's ran every game well, Galaxy AI let me remove things that I didn't want in an image, and it was a huge upgrade! Trust me, it's worth it!
Value
5
Written by a customer while visiting Samsung US