Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Icyblue (AT&T)
Average customer rating
4.7
(3,652 Reviews)
Rating breakdown 3,652 reviews
5 Stars
2,916
4 Stars
558
3 Stars
118
2 Stars
29
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (AT&T)
Customer Rating
5
Best phone I have used by a long shot
on October 2, 2025
Posted by: BackRooms1
[This review was collected as part of a promotion.] Upgraded to an s25 128gb in mid June from an s9. Best decision I made that month. Love this phone. I haven't used the Galaxy AI a ton but from what I have used it works well and fast. I went from waiting for Spotify to open to it just opening instantly. Love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy AI
on October 2, 2025
Posted by: CarlaS
[This review was collected as part of a promotion.] Terrific phone and vert user friendly. This is my first smart phone purchase in several years and I have been very happy with its features and functionality.
Value
5
Written by a customer while visiting Samsung US
Posted by: Victoria
Expertise:Expert
Verified Purchase:Yes
Seems to freeze often, idk if it's just a new phone and it's working out some of the bugs or what.
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, October 3, 2025
Hi Victoria, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how important the uninterrupted usage of your device is to you every day, and we have some resources, provided below, to help you troubleshoot this experience at your convenience. We have also provided a link to the Samsung Support Team and your warranty information if this experience continues with your phone. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
Great features but audio option is lacking
on October 2, 2025
Posted by: JoeJoe54
[This review was collected as part of a promotion.] The phone is great with features that I love including song search and being able to search something on my phone without leaving the app but the only thing that I was disappointed was the audio on my old phone it had the option to lower the volume of specific apps which was nice because some apps just were too loud with my volume lowered or I wanted to listen to music and not hear some other audio that messes with the song and disrupts the song with its music etc.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on October 2, 2025
Posted by: Catdaddy
[This review was collected as part of a promotion.] I really like this phone. It's very responsive. Easy to hold. I really like the Galaxy AI . Only one complaint, I don't like the placement of the microphone for speak to text. I'm a truck driver and I use speak to text a lot. I would definitely recommend this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This products multitasking feature is amazing
on October 2, 2025
Posted by: Domhill
[This review was collected as part of a promotion.] The multitasking feature on the 25 is amazing along with the ability to utilize multiple operating appstores so im able to download from them and use them on my device. The usability is also amazing. I can choose the homescreen layout along with different themes. Which is great for getting into the holiday spirit
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on October 2, 2025
Posted by: Smiths4Smiths
[This review was collected as part of a promotion.] We liked the 1 so much my husband also upgraded to the S25! It's super user-friendly, has amazing camera, and Galaxy AI. We're very happy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent features
on October 2, 2025
Posted by: TENNEY
[This review was collected as part of a promotion.] Great phone alot of great features trying to learn then never had a smart phone beofre
Value
4
Written by a customer while visiting Samsung US