Not much different than my old phone. And it was a pain to set up.
No, I would not recommend this to a friend.
By Samsung, May 1, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how frustrating it can be when your device is not meeting your expectations during setup. We hope you are currently enjoying the usage of your device if it is fully setup. We have some great resources available online to help you discover all of the enhanced features and capabilities of your device including the upgrades to Galaxy AI. We also have our team of experts available to answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
This is 4th Samsung Galaxy and I find it very difficult to use compared to the previous ones.
No, I would not recommend this to a friend.
By Samsung, May 22, 2025
Hi there Brandsky, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We understand that changes to the software can come with a bit of a learning curve, and that One UI 7 is a significant upgrade from previous One UI versions. We have some great resources availabel online to help you including the full device manual and great tutorial videos. We also have our team of experts available through chat to work with you one on one with any questions you have. We appreciate you being a Samsung customer. -Elizabeth
I am still trying to figure this phone out. Screen doesnt always react the way it is supposed to. Cant view or attach pictures to some contacts in messenger. Hard to get it to work if sugnal isnt 100%
No, I would not recommend this to a friend.
By Samsung, July 29, 2025
Hey Lucinda Smith, thank you for your feedback on your Samsung Galaxy S25. We understand that upgrading to a new device can come with a learning curve that may cause frustration with specific features. We have some great resources available online to help you with this exploration including the complete manual for your device and our team of experts to answer questions along the way. We also have some great troubleshooting guides to help you with the connection of your device to your carrier titled "Samsung phone has poor signal and cannot use data or make calls" and "Issues with mobile network connection on Samsung phone or tablet". We appreciate you being a Samsung customer. -Elizabeth