Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (AT&T)
Average customer rating
4.7
(3,998 Reviews)
Rating breakdown 3,998 reviews
5 Stars
3,206
4 Stars
600
3 Stars
128
2 Stars
30
1 Star
34
88%of customers recommend this product.
(
105 out of
120)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (AT&T)
Customer Rating
5
I love the Galaxy Phones.
on August 15, 2025
Posted by: NeNe904
[This review was collected as part of a promotion.] I love how easy it is to use the Galaxy AI. It can answer any question, find anything you want. Just absolutely love it. I use my phone to stream TV shows, listen to all my music and my podcasts. I will NEVER switch from the Samsung phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Thought it would be so much better.
on August 19, 2025
Posted by: Girlneedsnewphone
[This review was collected as part of a promotion.] So far, I would say, I like the S22+ the best. I am a photographer and the camera is extremely important, and this one is no good. The quality, it's awful. You can't take good close ups anymore. It doesn't capture the colors, it's grainy. And I thought I would like it samsung AI, but I do not. It's just cheating. I have a family full of artists. And how do they compete with cheaters. And why does everybody need to be out to trick people. Way of the new world? I won't be able to get rid of this phone fast enough. And insurance that's laughable. I had the phone two months maybe three and it dropped and the BACK shattered, so you think that's covered?? The answer is NO. And yes it has a good cover on it. And uh, what used to be search buttons, will longer give you any information except to tell you that they couldn't find any anything with the screenshot provided well, if I had a screenshot why would i be asking??! Doesn't provide phone numbers or addresses or open web pages. Hate it hate it. Glad you asked huh? So now I need to win that money to get a real phone.
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Hello there, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25. We know how frustrating it is when your new device is not meeting your expectations. We would love to help you with the features of your device that are causing frustration. We have provided links to a few articles to help you with the camera features of your device, and troubleshoot any blurry images you are getting. We have also shared a link to the Samsung Support Team if you continue to experience this frustration, or are interested in exploring repair options for your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone with one very annoying con
on August 22, 2025
Posted by: JD12345hkdijdn
[This review was collected as part of a promotion.] Phone size is perfect, screen is great, phone is mostly snappy with the occasional hiccups here and there but great otherwise. Fingerprint reader is great, but facial recognition is really not good especially in low light environments. The one thing that bothers me most about this phone is the battery. SOT and standby time are terrible and really ruin the experience. I don't use much of Galaxy AI but love the photo eraser feature.
Value
4
Written by a customer while visiting Samsung US
Posted by: Hector
from Katy, TX.
Expertise:Intermediate
Verified Purchase:Yes
The best phone I ever had in the last 5 years. Super fast, super smooth, not cluttered with all those apps cell phones companies put into it. Best of all if you are like me that just want things your way, this is the phone for you. You can customize it your way just like I did mine. You will not go wrong with this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 5, 2025
Hey Hector, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are ecstatic to hear you are finding this to be the best phone you've had in year, and finding it to be so easy to customize to your preferences. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easier than I thought.
on September 15, 2025
Posted by: Laufrench
[This review was collected as part of a promotion.] Im in my 60s and getting a new phone gives me anxiety and makes me feel so stupid. However, this phone was not hard to navigate to learn all of the changes. AI gets me so excited because I knew nothing about it. No more bored grandmother. Now I know why the younger people love this so much!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and satisfying phone!
on September 16, 2025
Posted by: Kshin77
[This review was collected as part of a promotion.] tweak it to make it sound more personal, from the point of view of the user. first person pov
I’m absolutely loving my Samsung S25—it’s sleek, super fast, and the display is just stunning. What really blows me away is how Galaxy AI makes everything feel effortless, from organizing my day to enhancing photos. It honestly feels like the perfect phone made just for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
it's all you ever need
on September 18, 2025
Posted by: jkschulz
[This review was collected as part of a promotion.] I use it for research purposes "Gemini AI" and taking great photos of work or play.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another great Galaxy device by Samsung
on September 18, 2025
Posted by: GalaxyLVR
[This review was collected as part of a promotion.] I ordered the S25 FE for my girlfriend to replace her S23 FE she loved so much.
When It arrived, I surprised her with it and she started ripping opening the box like a kid on Christmas morning.
When It arrived, I surprised her with it and she started ripping opening the box like a kid on Christmas morning.
She immediately started comparing it to her 23 FE.
These are the differences she noticed and loved the most.
First thing was it's screen size. It has a noticeably larger screen. .3 of an inch bigger. It's brighter @ 1900 nits vs the 1500 nits of her old phone.
Next, the thickness. The S25 FE is much thinner. It also has a flat edge frame as opposed to the curved frame of the 23 FE. The matte textured rear panel is also an upgrade from the glossy rear of the 23 FE. All of this makes holding the 25 FE much more enjoyable.
When turned on, she noticed it's significantly faster as she was able to transfer everything to the new phone and have it completely set up in just a few minutes. 10 core cpu vs 8. Oh yeah!
After further research into her new toys specs, we noticed the battery was larger. It has a 400 mAH larger battery, which is great since she is at work for 10 hours a day, increasing the need for more power.
With 7 years of updates vs the 4 with the 23 FE, you can't go wrong. Safety first!
Finally, after seeing the commercials about the Galaxy AI feature, she decided to take it for a spin. According to her, she doesn't know how she made it this far without using it before. lol
All in all, this was a great buy and she's happy.
Value
5
Written by a customer while visiting Samsung US