Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (AT&T)
Average customer rating
4.7
(3,998 Reviews)
Rating breakdown 3,998 reviews
5 Stars
3,206
4 Stars
600
3 Stars
128
2 Stars
30
1 Star
34
88%of customers recommend this product.
(
105 out of
120)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (AT&T)
Customer Rating
5
Real changes and imporvements
on September 15, 2025
Posted by: Ricky123
[This review was collected as part of a promotion.] Galaxy AI has a real improvement and is snappier faster and very clear in responses. Especially the draw to search feature helps a lot in net browsing.
Battery lasts longer and I love it.
Battery lasts longer and I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No SD card slot
on September 19, 2025
Posted by: Honesty
No SD card slot. For the money paid, SD card slot is a must.
Response from Samsung USBy R&R Team, September 22, 2025
Hey Honesty, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important all of your media is to you every day, and not wanting to have to delete anything to keep storage open. The removal of the slot for the SD card has help enhance the durability and water resistance of your device. We do have digital cloud based expansion as an option if you are finding the storage of your device insufficient for your needs. This comes with the added benefit of access to your media on any of your connected Samsung devices. We have provided a link to the Samsung Support Team if you have questions about this option and would like assistance with setup. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product is your lifeline
on September 22, 2025
Posted by: Dsworkshop
[This review was collected as part of a promotion.] The phone has galaxy Al and a ton of smart features. No drop calls as well as seamless videos for life little memories.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A top choice for an overall premium smartphone
on September 29, 2025
Posted by: mrabdus
[This review was collected as part of a promotion.] The Samsung Galaxy S25 FE is a solid mid-range phone offering strong AI features, a durable build, and decent cameras for its price point, but its CPU and storage options are limited compared to higher-end models. Reviewers note it as a good value if bought at its discounted price but less appealing at full price, with some suggesting an S24+ is a better alternative. It's a great option if you prioritize flagship-like AI and build quality without the flagship cost.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Second Galaxy S25
on October 28, 2025
Posted by: Susies2nd
[This review was collected as part of a promotion.] I'm so in love with this device that this is my second one. This phone does everything I need it to do and then some.
Besides the obvious of making a receiving calls, sending texting & email, on my carriers Network it also gives me the ability to do all of the above through Wi-Fi if I'm out of network range.
What I really love about this device is the camera and the AI features that help me get the best pictures possible. I've also used AI to bring back old photos to the point where they look like I just took them.
I'm able to use AI when writing, if I get stuck on how to phrase something I can ask AI for suggestions or it produces ones, in light type, on my phone that I can use or just type over.
It's funny my kids, grandkids and great-grandkids all have another brand of phone but I wouldn't trade my Samsung for anything. I can do everything that they can but I have freedom of choice with my phone.
The battery life on my phone is wonderful. I don't worry about running out of power under normal use. The speaker works well and I've never had an issue with Wi-Fi. Use my phone for everything and I was devastated what it stolen.
I also found out when my phone was stolen that I could have had insurance on it through Samsung. My carrier never told me that. (Not just one but two carriers neglected to tell me that.) I only found out when I was setting up my new phone. I now have insurance through Samsung and better insurance than what was offered through my carriers.
Besides the obvious of making a receiving calls, sending texting & email, on my carriers Network it also gives me the ability to do all of the above through Wi-Fi if I'm out of network range.
What I really love about this device is the camera and the AI features that help me get the best pictures possible. I've also used AI to bring back old photos to the point where they look like I just took them.
I'm able to use AI when writing, if I get stuck on how to phrase something I can ask AI for suggestions or it produces ones, in light type, on my phone that I can use or just type over.
It's funny my kids, grandkids and great-grandkids all have another brand of phone but I wouldn't trade my Samsung for anything. I can do everything that they can but I have freedom of choice with my phone.
The battery life on my phone is wonderful. I don't worry about running out of power under normal use. The speaker works well and I've never had an issue with Wi-Fi. Use my phone for everything and I was devastated what it stolen.
I also found out when my phone was stolen that I could have had insurance on it through Samsung. My carrier never told me that. (Not just one but two carriers neglected to tell me that.) I only found out when I was setting up my new phone. I now have insurance through Samsung and better insurance than what was offered through my carriers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible safe your money
on April 15, 2025
Posted by: Tammyb316
from Glasgow ky
Expertise:Expert
Hate the phone only one thing good about it is weight. Get really hot playing games, touch sensitivity is 0 to none horrible. THIS IS THE ONLY PHONE I HAVE DISLIKED FROM DAY 3
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, April 15, 2025
Hi there Tammyb316, thank you for your feedback on your Samsung Galaxy S25. We understand how important your device is to you every day, and we would love to help you resolve the frustrations you mention experiencing. We have provided links below to help you troubleshoot the temperature and display responsiveness of your device at your convenience. We have also provided a link to the Samsung Support Team if these experiences continue or you have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Decent new droid
on July 2, 2025
Posted by: SamsungAlways
[This review was collected as part of a promotion.] Don't want most of the galaxy AI features. Samsung and Google accounts being weird since transferring to new phone from galaxys21
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
S25 is terrible
on April 25, 2025
Posted by: Lapsoo
My last gr8 Samsun' was S10E. Since then I ve got S22 & S25 now. The last 2 are terrible phones which I hate
1, no customized notifications
2, buttons on 1 side are problem for making screenshots
3, power button in center is problem to set phone in car holders
1, no customized notifications
2, buttons on 1 side are problem for making screenshots
3, power button in center is problem to set phone in car holders
Generaly Samsung's going down hill
Response from Samsung USBy R&R Team, April 28, 2025
Hi there Lapsoo, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important specific features of your device are to you, and we would love to help you best align the settings of your device to your preferences. We have provided a link to the full device manual to help you with any available customizations. For the screenshot if the button presses are uncomfortable for your hand, you can use a swipe gesture across the screen with the side of your hand to capture a screenshot with ease. We have lastly shared a link to the Samsung Support Team if you ever have questions about your Samsung products.Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US