Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (AT&T)
Average customer rating
4.7
(4,001 Reviews)
Rating breakdown 4,001 reviews
5 Stars
3,208
4 Stars
600
3 Stars
128
2 Stars
31
1 Star
34
88%of customers recommend this product.
(
105 out of
120)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (AT&T)
Customer Rating
5
WOW! I simply LOVE the POTENTIAL SCAM FILTER!
on April 6, 2025
Posted by: Victoria
[This review was collected as part of a promotion.] No more wondering WHO is calling anymore! When there isn't a NAME (i.e., UNKNOWN or PRIVATE) and/or a TELEPHONE NUMBER... NO WORRIES... The Galaxy S25 IDENTIFIES ALL CALLS IMMEDIATELY! The BLOCKING FEATURE IS QUICK, SEAMLESS AND GREAT ALSO!! THANK YOU SO VERY, VERY MUCH SAMSUNG!!!
Value
5
Response from Samsung USBy R&R Team, April 10, 2025
Hi there Victoria, we appreciate your feedback on your Samsung Galaxy S25. We are so happy to hear that the features of your phone have brought you peace of mind and comfort when receiving phone calls and whether or not you want to answer or receive further calls in the future. We have provided links to a few resources to help you further explore the full capabilities of your device including Galaxy AI, and answering any questions you may have as you continue usage of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Overheats
on May 28, 2025
Posted by: Phoneless for now
from United States
Expertise:Intermediate
Own two S25s for 3+ months. Both phones randomly overheat while charging which seems to cause the battery to fully drain. Must wait for phone to cool down to recharge. Have followed Samsung's troubleshooting with no success. Working with Samsung authorized repair facility to address problem which means I have no phone and may face a complete loss of data. My S25 is not the only one at the repair facility with this issue.
No, I would not recommend this to a friend.
Performance
1
Response from Samsung USBy R&R Team, May 29, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S25. We know how valuable your phone is to you, and how distressing it is when it is not operating as intended or expected. We have provided a link to an article to help ensure you are using the best charging adapter for your device for fast charging speeds. With regards to the data you fear losing, we do recommend ensuring your device is backed up to your Samsung account. We have provided a linkt o the Samsung Support Team if you have any questions about backups or the repair process for your device. We appreciate you being a Samsung customer. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product
on October 7, 2025
Posted by: Features
[This review was collected as part of a promotion.] I really enjoy the Samsung phone that I had with memory and the features it was really fast and thorough excellent choice of product on my opinion! I was also pleased that Samsung upgraded and updated their programming where it couldn't be as hacked! It did get hacked; didn't get his hacked as bad
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Bad advice
on April 20, 2025
Posted by: James
I continue to get updates that mess me up. I have to seek advice as to change things back. The latest suggested i swipe to view most popular apps. Out of curiosity, I did and completely lost my Home screen setup. Now I can't even make calls
Response from Samsung USBy R&R Team, April 21, 2025
Hey James, thank you for your feedback on your Samsung Galaxy S25. We understand how frustrating it is when your device is not functioning as intended or expected. We have provided a link to the Samsung Support Team to offer one on one assistance with your updates and settings of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
1
Heat
on May 20, 2025
Posted by: Anonymous
from Gilroy
Expertise:Intermediate
My phone gets hot like if it's going to explode it happens alot. I did not have any issues with any other S range models. I got this phone 2 weeks ago and my phone get hot everyday like it's on fire
Features
4
Performance
1
Design
4
Value
5
Response from Samsung USBy R&R Team, May 21, 2025
Hi Harman Singh, we appreciate your feedback on yoru Samsung Galaxy S25. We know how important your device is to you every day, and the temperature being a vital piece of your usage and enjoyment. We have provided a link to a troubleshooting guide to help you address this experience with your phone. We have also shared a link to the Samsung Support Team and warranty information for your device if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Samsung Warranty
smsng.us/Warranty-Info
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The strongest and best small Android phone of 2025
on June 23, 2025
Posted by: ihemsou
[This review was collected as part of a promotion.] I would like to express my gratitude to Samsung for the incredible power of the AI they deliver in their devices. I'm truly proud of this advanced technology that puts Samsung at the forefront of innovation, giving us a truly smart experience every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY
on August 4, 2025
Posted by: Memyselfneye
[This review was collected as part of a promotion.] This phone is the absolute worst phone I have ever owned. I thought I was upgrading from my Note 20 Ultra and did a huge downgrade. It completely sucks.
Value
1
Response from Samsung USBy R&R Team, August 6, 2025
Hi Memyselfneye, thank you for sharing your experience of your Samsung Galaxy S25 with us. We understand how frustrating it can be when you have a new device that is not operating as expected. Without knowing what features or changes are causing frustration for you, we have provided links to the complete manual for your device, and to the Samsung Support Team to help you align the settings, discover the full capabilities, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25: AI-Powered Everyday Magic
on September 26, 2025
Posted by: 1DPCHMD1
[This review was collected as part of a promotion.] Samsung Galaxy S25 has been a game-changer—sleek, lightweight, and packed with smarts that fit seamlessly into my routine. At its core, Galaxy AI elevates everything from mundane tasks to creative bursts. Features like Cross App Action let me string commands across apps with natural language: "Add my team's schedule to Calendar and summarize today's news." It saves hours, while Now Brief widget delivers personalized glances at weather, podcasts, and reminders right on the home screen. Writing Assist polishes emails and notes effortlessly, and Live Translate keeps global calls crystal clear. It's not overwhelming AI—it's intuitive, freeing me to focus on what matters, boosting productivity without the gimmicks.
Performance? Blazing. The Snapdragon 8 Elite chip and 12GB RAM handle streaming like a dream—Netflix buffers vanish, colors pop on the vibrant 6.2-inch AMOLED display with ProScaler upscaling for sharper 4K bliss. Gaming shines too: Genshin Impact runs buttery smooth at max settings, no thermal throttling during marathon sessions. Movies feel cinematic, with adaptive refresh rates and spatial audio immersing me in blockbusters. For work, it's a beast—multitasking docs, Zoom, and Slack without a hitch, plus DeX mode turns it into a desktop powerhouse for editing on the go.
In my daily life, the S25 sparks joy. Mornings start with AI-curated briefs, commutes mean lag-free podcasts, and evenings unwind with flawless entertainment. Battery lasts 29+ hours of mixed use.
Performance? Blazing. The Snapdragon 8 Elite chip and 12GB RAM handle streaming like a dream—Netflix buffers vanish, colors pop on the vibrant 6.2-inch AMOLED display with ProScaler upscaling for sharper 4K bliss. Gaming shines too: Genshin Impact runs buttery smooth at max settings, no thermal throttling during marathon sessions. Movies feel cinematic, with adaptive refresh rates and spatial audio immersing me in blockbusters. For work, it's a beast—multitasking docs, Zoom, and Slack without a hitch, plus DeX mode turns it into a desktop powerhouse for editing on the go.
In my daily life, the S25 sparks joy. Mornings start with AI-curated briefs, commutes mean lag-free podcasts, and evenings unwind with flawless entertainment. Battery lasts 29+ hours of mixed use.
Value
5
Written by a customer while visiting Samsung US