Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (AT&T)
Average customer rating
4.7
(3,807 Reviews)
Rating breakdown 3,807 reviews
5 Stars
3,055
4 Stars
572
3 Stars
123
2 Stars
27
1 Star
30
90%of customers recommend this product.
(
104 out of
116)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (AT&T)
Customer Rating
5
This is probably the best phone out
on September 23, 2025
Posted by: TheSammy
[This review was collected as part of a promotion.] This is the best phone out with the best service best AI best pictures camera messaging internet screen pixels
Value
5
Written by a customer while visiting Samsung US
Posted by: Samsung owner
Verified Purchase:Yes
My last 4 phones have all been Samsung. My new s25 is by far the best! I love the AI features, which I am just starting to play around with and learn everything this phone can do. It takes great photos too and I love that the size of this phone is smaller than the phone I previously had. The transfer of data from my old phone to new was seamless.
The phone also arrived a day sooner than expected, which was a very nice surprise. The old phone trade in is an awesome program too! I love that they recycle/refurbish and give old phones life, new homes and keep them out of the landfill a bit longer.
The phone also arrived a day sooner than expected, which was a very nice surprise. The old phone trade in is an awesome program too! I love that they recycle/refurbish and give old phones life, new homes and keep them out of the landfill a bit longer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible downgrade
on March 7, 2025
Posted by: Hadienough
from New york
Expertise:Intermediate
Terrible downgrade from my S10e I had a Samsung s10e which for anyone who had one is the best phone EVER, but it's not satellite capable so I had to get a new phone. I picked the Samsung S25 because it was the closest in size. Well I hate it. First the s20e was all soft edges and smooth lines like Zen Garden, this thing is like an anorexic brick. You can tell Samsung thought those other guys made a better phone because now Samsung phones look just like other phones, if I wanted an the other phone I would have bought one. The screen is so slippery it is hard to drop and drag and looks super fragile. And I had it plugged in all night, yes with Samsung approved equipment, and it only got up to 79%. It is only 3 days old and after typing just this review it is down to 70%. I read online that show charging is a big problem. The bottom camera lens is right where my finger likes to be so it is full of finger prints already. All in all not an upgrade from my last phone. I am going to be looking at other phones. I wish my S10e were satellite compatible because I would have kept it
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
4
Response from Samsung USBy R&R Team, March 10, 2025
Hi there Hadienough, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We completely understand that new devices take adjustment time and we would love to help you resolve any frustrations you are experiencing and have the best possible usage of your device. We have provided a link to an article to help you with the charging of your device. We also recommend protective cases on all devices to help you ensure your device is protected from any accidental bumps and drops. We also have screen protectors available if you have any concerns about your display. Lastly, we have provided a link to the Samsung Support Team if you have any questions or continue to experience any frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
New samsung s25 fe
on September 25, 2025
Posted by: Carebear
[This review was collected as part of a promotion.] Just got the new samsung s25 fe over all the feel is nice. Its weight is perfect. The screen resolution is great. For the price its perfect if you want quality and affordability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This production is top of the line team samsung
on October 12, 2025
Posted by: Samsungteam
[This review was collected as part of a promotion.] I use my phone for daily like to like use fast processing photo quality top tier all around great phone batter life last me up 2+ days
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
App issues
on February 11, 2025
Posted by: Riphawk
[This review was collected as part of a promotion.] Downloaded apps are a constant issue. I have to turn phone off to get apps to work correctly
Value
1
Response from Samsung USBy R&R Team, February 12, 2025
Hi Riphawk, thank you for sharing your experience with your Samsung Galaxy S25 with us. We understand how frustrating it is when the apps you need every day are not function as expected. We have provided a linkt o an article to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Device Ever
on September 15, 2025
Posted by: BigAnt80
[This review was collected as part of a promotion.] The screen size,clarity, and brightness of this phone is amazing. Galaxy AI is awesome! Love watching football on it!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy
on September 16, 2025
Posted by: Boomerman72
from Scottsburg,Indiana
Expertise:Intermediate
This is the first S25 I have owned. I have been and am still quite pleased with this product. Even after a few months I am still finding new tools and capabilities. I also picked.up the galaxy 7 watch. Both items are great individually but work great together. The a.i. is a new tool for my day to day. I have always used Google but the a.i. is Google on steroids plus more. Overall I'm happier than ever with a smartphone. Btw,, the impact this product will endure is so much better than I expected.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US