Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (AT&T)
Average customer rating
4.7
(3,960 Reviews)
Rating breakdown 3,960 reviews
5 Stars
3,175
4 Stars
593
3 Stars
128
2 Stars
30
1 Star
34
88%of customers recommend this product.
(
105 out of
120)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (AT&T)
Customer Rating
3
This product has great features, I give it a 6.
on July 25, 2025
Posted by: Jellywelly
[This review was collected as part of a promotion.] I absolutely love this size, much easier for pockets and wallets. Great pictures and features. I wish AI was free. It works well, however this phone is not for someone who likes alot of games. It gets very slow very fast. It has contracted viruses from apps in the Samsung store and at first the battery was great but it now dies fast, I've ran apps to clean it, to clear storage and keep background apps from running. It's just not the quality I'm used too for a galaxy. Given it is the basic one. It just falls short of what I'm used to in a galaxy.
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Hey Jellywelly, thank you for sharing your feedback on your Samsung Galaxy S25. We are happy to hear how pleased you are with the size of your device, and the overall usage. We have provided links to articles to help you with the speed of your device and battery life. We have also shared a link to the Samsung Support Team to assist you with the viruses and security you mention. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Not bad for a s25
on July 25, 2025
Posted by: Markr62
[This review was collected as part of a promotion.] Just hope that samsung is listening because there are some overheating problems with the s25 esim mine this is the 3rd one that I had to replace
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing new features
on July 25, 2025
Posted by: MizzAndi
[This review was collected as part of a promotion.] My phone has become my best friend since I recently became disabled. From being able to play puzzle games to distract myself to using Galaxy AI to search easily for anything possible. My new S25 has allowed me freedoms due to its advanced technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25: AI-Powered Everyday Excellence
on July 25, 2025
Posted by: Lavalogy
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is a significant upgrade, particularly with its Galaxy AI integration, making it a powerful and intuitive device for diverse daily tasks. The stunning display offers a vibrant, bright, and smooth visual experience for streaming, gaming, and movies. For work, Galaxy AI features like Note Assist and Live Translate streamline productivity, while the AI ProVisual Engine and Generative Edit transform creative photography and video. The "Seamless actions across apps" feature and "Now Brief", both powered by Galaxy AI, anticipate needs and enhance multitasking, even for sports enthusiasts. The impressive battery life and robust Snapdragon 8 Elite processor ensure seamless performance through heavy use, making the Galaxy S25 an intelligent companion that genuinely enhances everyday digital life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Account configuration
on July 25, 2025
Posted by: muadadibb
[This review was collected as part of a promotion.] A lot of configuration problems from updating to new device on from previous galaxy device
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My best phone yet!
on July 25, 2025
Posted by: FirstTimeSamsungUser
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25, and honestly, I'd give it a solid 4.7 stars. It's a fantastic phone that feels just right in your hand, not too big, not too small. The screen is super vibrant, making everything from my photos to my favorite shows look amazing. The camera also does a great job, capturing really clear and colorful shots without much effort. What truly blows me away, though, is Galaxy AI. Features like "Circle to Search" are incredibly handy for quickly looking up anything on my screen, and "Live Translate" has been a lifesaver for overcoming language barriers. These AI features genuinely make the phone smarter and easier to use every single day.
Performance-wise, this phone is incredibly smooth. Apps open instantly, and I can switch between them without any hiccups. The only real complaint I have is the charging speed; it's not the fastest, so I do find myself planning out when to plug it in. But honestly, that's a minor trade-off for such a capable and intelligent device. The Galaxy S25, with its seamless performance and game-changing Galaxy AI, has really elevated my daily mobile experience.
Performance-wise, this phone is incredibly smooth. Apps open instantly, and I can switch between them without any hiccups. The only real complaint I have is the charging speed; it's not the fastest, so I do find myself planning out when to plug it in. But honestly, that's a minor trade-off for such a capable and intelligent device. The Galaxy S25, with its seamless performance and game-changing Galaxy AI, has really elevated my daily mobile experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and Lightest smartphone yet
on July 25, 2025
Posted by: Nightowlmomma
[This review was collected as part of a promotion.] I was hesitant on getting but wanted to try samsung galaxy s25 cause been a fan for more than 10yrs especially after knowing about the galaxy ai features I just had to get it. So far im loving how quick and very light compared to other devices I've used. I use my phone for anything and everything from socmed to creating artwork and writing. Its like mini computer that fits right on your hands and pocket. One thing I also love is the camera. I can zoom in and edit like im pro. I'm really amazed on how the Galaxy AI generated works.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has best features that I love
on July 25, 2025
Posted by: Nightowlmom
[This review was collected as part of a promotion.] If you like pocketable, lightweight and pack of cool features, try not to hesitate like me. I love how Galaxy AI generated works when it comes to editing photos and doing tasks. Another cool thing is the wallet, love the tap to pay and ability to transfer money instantly. It is so light than other devices I ever own and used which makes it easier to use for day-to-day activities like texting, doing creative design and taking photos. Another cool features I love is Circle to search feature where it lets me scan anything from photos to text for easy info.
Value
5
Written by a customer while visiting Samsung US