Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (AT&T)
Average customer rating
4.7
(3,807 Reviews)
Rating breakdown 3,807 reviews
5 Stars
3,055
4 Stars
572
3 Stars
123
2 Stars
27
1 Star
30
90%of customers recommend this product.
(
104 out of
116)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (AT&T)
Customer Rating
5
This product is great
on September 25, 2025
Posted by: CMills
[This review was collected as part of a promotion.] This product is great because I dont have to a laptop. I like using all Microsoft apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
disappinting
on March 11, 2025
Posted by: searchforphonescontinues
Disappointed. The older phones are better, the s25 screen and also the s25 camera and also the s25 speakers are all a downgrade from my old s10e even though s10e is from 2020. The s10e has a 12mp rear camera but the s10e is still able to capture moving kids, moving pets or scenery from the window of a moving car more easily and without a blur, and s10e doesn't have aggressive over processing, so I can blow those s10e pictures up to 8x10 size for display in my home with no problem. The s25 phone has trouble with sunlight trickling through a window making it a bright stark streak where my old s10e was able to still capture the subject no problem and left the sunlight streak off to the side just as seen through the human eye. It's like art. The s25 ai or photo processing doesn't know what to do with certain normal everyday occurrences like a small streao of sunlight, or light from a pendant light overhead. This is all with the post processing setting turned to minimize since turning it completely off isn't an option. I don't want to open camera and mess with settings or apps to get a photo I want to open and snap a photo quickly and easily and move on with no editing. I am able to do this easily with my s10e and it makes a quality photo. The 5g drains too fast, vs 4g and there's no way to force "4g only" with my carrier. So I am returning and will be using my trusted s10e while looking for something else. I feel let down by Samsung. No SD card slot, no headphone jack, no plug, no innovation. Only moving backwards. Samsung is trying to be too much like the biggest main us comp. and not leaning enough into what makes it an android.
Response from Samsung USBy R&R Team, March 12, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S25. We know that new devices can come with a learning curve that can cause frustration as you adjust the settings and features to your preferences. We have provided links to a few articles to help you with the camera settings and features and ensure you don't have frustrations with the clarity and lighting of your photos. We have also shared a link to the full device manual tohelp you align the settings to your preferences, and integrate the features of Galaxy AI in to your usage. For the storage capacity of your device, if you are finding it insufficient, we have cloud based storage expansion options available that will also allow you access to your media across your ecosystem. We have lastly, provided a link to the Samsung Support Team to help you resolve any matters that are not meeting your expectations. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great fatures
on September 18, 2025
Posted by: Sweetie
[This review was collected as part of a promotion.] This is a great and very useful phone to have. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone that doesn't break the bank
on September 24, 2025
Posted by: SaritaSara
[This review was collected as part of a promotion.] This phone has it all. Big screen, amazing graphics, lightning fast, great cameras and the cherry on top? Galaxy AI. First of all, the phone itself is stunning. The navy shade is divine and such a classy and premium look. My favourite colour is purple so I was kinda bummed that there was wasn't a purple shade this time around but this navy colour did it for me. Now when it comes to Galaxy AI, I'll admit i didnt really care much for it when i heard about because i thought it wouldnt be very useful but i was proven wrong. I use it to edit my photos, for quick translations and the now brief is so cute I love it. Hands down no complaints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, durable, long battery life
on September 21, 2025
Posted by: Btheleitersideoflife
[This review was collected as part of a promotion.] Love this phone. Storage is great. Camera is tops. Love the galaxy ai features, makes my life so much more task light. Very durable and never seem to run out of battery. Overheats in the sun a bit.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features as always
on September 20, 2025
Posted by: Lippy25
[This review was collected as part of a promotion.] I'm not a big fan of Galaxy AI, but im also not a fan of AI in general.
I would love if I could customize individual text notification sounds without having to download a 3rd party app.
I would love if I could customize individual text notification sounds without having to download a 3rd party app.
Other than that gripe, I never have issues with this phone, the UI is easy to navigate, there are great customization options for this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Another great phone from Samsung!
on October 11, 2025
Posted by: TacoTay
[This review was collected as part of a promotion.] I absolutely love my Galaxy S25. I upgraded from the S22 Ultra and even though my screen is a tiny bit smaller now than the Ultra, it hasn't been any issue. I quickly got used to it within the first day. It's also a little bit lighter than the Ultra as well.
The battery life on the S25 is such a huge improvement from the S22 Ultra. I knew the battery was dying quicker, but I can't believe how I didnt notice it was so much! This alone was definitely worth the upgrade.
Galaxy AI has been fun to mess around with. I found it especially useful to edit photos. When using the "erase objects" tool, the AI corrections to the items I've circled have been mostly accurate. It ends up being helpful more times than it's not.
Overall, if it wasnt for the battery issue with my S22 Ultra, I probably wouldnt have needed this upgrade. I dont feel like theres really a ton of new features that overpower the S22. However, the S25 is still a solid phone. So I would definitely love it if I were coming from a different brand or a much older phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Wayne
Expertise:Intermediate
Verified Purchase:Yes
Amazing small but powerful phone! Battery life is awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US