Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (AT&T)
Average customer rating
4.7
(3,998 Reviews)
Rating breakdown 3,998 reviews
5 Stars
3,206
4 Stars
600
3 Stars
128
2 Stars
30
1 Star
34
88%of customers recommend this product.
(
105 out of
120)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (AT&T)
Posted by: Anonymous
from Augusta, Georgia
Expertise:Expert
Verified Purchase:Yes
I been buying the Galaxy phone since Galaxy 3. I love them. The quality and all of the features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down most amazing phone!
on July 28, 2025
Posted by: Sweetness1983
[This review was collected as part of a promotion.] This phone is absolutely stunning! I was a little worried at first and a little hesitant on getting just the regular S25 and not the plus or the ultra because I really had my heart set on the ultra but wasnt able to get it so I got the regular s25. Well before I got the S25 I was in absolute LOVE with my phone before it. I had a S21+ and let's face it I was needing to upgrade. So I finally did and yea the screen is a little smaller than the S21+ but my gosh the things that the S25 can do is amazing! I had no idea how bad I was definitely needing an upgrade and I'm glad I did. The AI features are probably one of my favorites on the S25. The possibilities are endless! And the durability of these S25 phones are amazing. Samsung never disappoints when it comes to that! Not to mention, the size is perfect especially if you've got small hands like I do and could never hold the older phones with one hand and text. But the S25 I can absolutely do that for sure 100%! Never knew that being able to hold it with one hand was so important! The design and the sleekness of the phone is super amazing and adorable! And I've never had an issue with any of the updates or any bugs needing to be fixed or anything like that! The phone is super super fast and has never lagged on me ever, and let's not mention the endless amounts of cases you can grab for the S25 is one of my favorites! I've never had a single provlem with the S25, it's built as one of the best so far and it's been like 3ms.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Didn't download things right
on July 28, 2025
Posted by: Unknown
[This review was collected as part of a promotion.] It was the perfect size, but I had a lot of problems downloading from my old phone to the Samsung galaxy s25. I sent it back. I don't know if it was the company we switched to. We switched back to our original company. I still haven't gotten a new phone yet. A little leary now.
Value
2
Response from Samsung USBy R&R Team, July 29, 2025
Hi there, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25. We know how valuable your data is and wanting to be able to transfer everything you need and want from your previous device to your new one. We have provided a link to the Samsung Support Team to assist you with a new device, and help you through the inital setup and data transfer at your convenience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Overheating issue is frustrating
on July 31, 2025
Posted by: Bee00
Though i like the comfort of the phone by how it feels when held and looks, i should have done further research by others regards to their reviews on online forums and social media reviews because the phone over heats for to it's snapdragon 8 elite chipset so i had to do a buyer's remorse and got another one of the same kind. Well, my replacement is much better but slightly heats sometimes
Response from Samsung USBy R&R Team, July 31, 2025
Hi there Bee00, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are pleased with the size and capabilities of your device. We have provided a link to an article to help you with the temperature of your device. We have also shared a link to the Samsung Support Team to offer their expertise any time you are interested. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It comes with too many apps that you can't get of.
on July 31, 2025
Posted by: Helenredsheads
[This review was collected as part of a promotion.] I don't know how to use ai.
Not sure if I like it.
Not sure if I like it.
Value
4
Response from Samsung USBy R&R Team, August 1, 2025
Hi there Helenredsheads, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know getting a new device can come with a bit of a learning curve and we would love to help you align the settings and integrate all of the amazing features in to your usage. We have provided links to the complete manual for your device as well as to the Samsung Support Team to help you with the different features and settings, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone ever....so easy to use...
on August 1, 2025
Posted by: Gbrake88
[This review was collected as part of a promotion.] Love Galaxy Al it is so easy to use...Good job Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly
on August 2, 2025
Posted by: marinencl8322
[This review was collected as part of a promotion.] The Samsung S25 is very user friendly.
I really love how easy it is to figure out.
I really love how easy it is to figure out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy
on August 2, 2025
Posted by: Angelangelle
[This review was collected as part of a promotion.] This is a very good phone. I absolutely love it!!!
Value
5
Written by a customer while visiting Samsung US