Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (AT&T)
Average customer rating
4.7
(3,998 Reviews)
Rating breakdown 3,998 reviews
5 Stars
3,206
4 Stars
600
3 Stars
128
2 Stars
30
1 Star
34
88%of customers recommend this product.
(
105 out of
120)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (AT&T)
Customer Rating
5
This phone was a great update from my 21 ultra!!!!
on July 7, 2025
Posted by: VR2020
[This review was collected as part of a promotion.] I'm super impressed with the quality of the 25! I upgraded from the 21 ultra and there's so many features that I have now that I didn't haven't before! Including the new Galaxy AI feature! The downside is the camera was much better with my 21 ultra but I'm sure that if I would've opted for the 25ultra the camera would've put the 21ultra to shame!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good reliable pho e
on July 8, 2025
Posted by: Tiffeny81
[This review was collected as part of a promotion.] This has been the best phone I've ever had And plan on continuing to stay with Samsung
Value
5
Written by a customer while visiting Samsung US
Posted by: Megs
from Bahamas
Expertise:Intermediate
Verified Purchase:Yes
So far, I love it. I upgraded from an S20 so everything so far has been much nicer and it has a cleaner feel to it overall.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Saleem
from Sudbury MA
Expertise:Intermediate
Verified Purchase:Yes
Best non flagship device in the market. We moved back from S23 Ultra to avoid extra sensitivity.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone Upgrade!
on July 17, 2025
Posted by: IlovemySamsung
[This review was collected as part of a promotion.] I upgraded to the S25 from a galaxy S21. I love the sleek design of the phone as well as its many features. So far, I've found Galaxy AI to be very intuitive and helpful to use in daily life. Also, the camera quality is great, making it easy to see fine details in photos and videos!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Light but powerful
on July 17, 2025
Posted by: Joefei
[This review was collected as part of a promotion.] I've recently upgraded/downgraded from my s23U to a s25. Mainly for size. Making this lighter and more size appropriate for me as it fits better on my uniform. I don't feel it when I'm working and it doesn't feel like falling from my side pocket.
Most of the premium features of my old phone are still here and I don't really feel the downgrade only in the display side. The AI features are here making picture editing really interesting and fun. But where I don't miss a beat is on the gaming side as the powerful chip is present and great to play with. Sometimes I miss the bigger ultra but this is a really capable machine for does interested in a lighter more confortable experience.
Most of the premium features of my old phone are still here and I don't really feel the downgrade only in the display side. The AI features are here making picture editing really interesting and fun. But where I don't miss a beat is on the gaming side as the powerful chip is present and great to play with. Sometimes I miss the bigger ultra but this is a really capable machine for does interested in a lighter more confortable experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
My galaxy s25
on July 20, 2025
Posted by: Smitty9186
[This review was collected as part of a promotion.] I was surprisingly let down by this phone camera sucks, poor r.a.m. it crashes alot and it's not very fast my s23 ultra was a way better phone I wish I could trade back id do so today. Unless your getting the s25 ultra don't go for it because the s25 sucks. The galaxy a.i. was even better in my s23 ultra
Value
2
Response from Samsung USBy R&R Team, August 5, 2025
Hi Smitty9186, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how important your phone is to you, and we would love to assist you in resolving any frustration you are experiencing. We have provided links to articles below to help you with the camera features, speed, and crashing you mention experiencing with your device. We have also shared a link to the Samsung Support Team if you continue to experience these frustrations, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S, 25 has amazing features.
on July 20, 2025
Posted by: Antonio
[This review was collected as part of a promotion.] The Samsung Galaxy S25 series, unveiled in early 2025, represents a significant evolution in smartphone technology, building upon Samsung's legacy of innovation while pushing the boundaries of artificial intelligence integration. This generation of flagship devices, including the S25, S25+, S25 Ultra, and the remarkably slim S25 Edge, aims to redefine the user experience through enhanced performance, refined design, and transformative AI capabilities.
At its core, the S25 series is powered by the formidable Qualcomm Snapdragon 8 Elite for Galaxy chipset, a processor meticulously customized to deliver unparalleled speed and efficiency. This robust engine is critical for driving the extensive AI features that are a hallmark of these phones. Compared to its predecessors, the S25 boasts significant improvements in NPU, CPU, and GPU performance, ensuring seamless multitasking, fluid gaming, and instantaneous AI processing. This raw power also enables advanced imaging capabilities, with the S25 series featuring an AI ProVisual Engine that enhances image quality and delivers clearer low-light videos. The adoption of 10-bit HDR recording by default further enriches color expression, bringing a new level of detail and vibrancy to captured content.
Beyond hardware, the S25's true distinction lies in its sophisticated Galaxy AI implementation. This second iteration of Galaxy AI transforms the smartphone into a truly intuitive companion. Users can leverage AI
At its core, the S25 series is powered by the formidable Qualcomm Snapdragon 8 Elite for Galaxy chipset, a processor meticulously customized to deliver unparalleled speed and efficiency. This robust engine is critical for driving the extensive AI features that are a hallmark of these phones. Compared to its predecessors, the S25 boasts significant improvements in NPU, CPU, and GPU performance, ensuring seamless multitasking, fluid gaming, and instantaneous AI processing. This raw power also enables advanced imaging capabilities, with the S25 series featuring an AI ProVisual Engine that enhances image quality and delivers clearer low-light videos. The adoption of 10-bit HDR recording by default further enriches color expression, bringing a new level of detail and vibrancy to captured content.
Beyond hardware, the S25's true distinction lies in its sophisticated Galaxy AI implementation. This second iteration of Galaxy AI transforms the smartphone into a truly intuitive companion. Users can leverage AI
Value
5
Written by a customer while visiting Samsung US