Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Average customer rating
4.7
(3,757 Reviews)
Rating breakdown 3,757 reviews
5 Stars
2,994
4 Stars
575
3 Stars
125
2 Stars
30
1 Star
33
88%of customers recommend this product.
(
133 out of
152)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Customer Rating
4
Awesome features
on April 9, 2025
Posted by: Reggie779
Brought this device and man oh man business has been nothing but successful
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Response from Samsung USBy R&R Team, April 10, 2025
Hi there Reggie779, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear how much you are enjoying the usage of your device, and finding it so helpful for your professional needs. We have provided a link to the Samsung Support Team to help if you ever have questions as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Features and Quality
on May 6, 2025
Posted by: FaithE
from Raleigh, NC
Expertise:Expert
I got this phone about six days ago, although it's only been a short amount of time I've noticed the AI, Camera, and editing skills have improved greatly from my Samsung Galaxy Z Flip 5. In love with this new upgrade!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 6, 2025
Hi there FaithE, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you've had such a great experience so far, and have found so many uses for the enhanced features of your device including Galaxy AI. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Premium prices with less value
on May 31, 2025
Posted by: Thenightskywalker
[This review was collected as part of a promotion.] The phone works good. One UI is amazing. I love the extra features Samsung has on their mobile platform with Galaxy AI. The hardware and software are optimized so well that the phone works seamlessly. But there are down side of the phone. The camera quality is noisy, grainy, lacks detail and sharpness. Some of the edges and text in the pictures are distorted and this camera is not one can rely on everyday. The battery does not last very long. Samsung should consider adding higher MAH in their phones because the phone uses so much power leaving me with no choice but to plug up more than once a day. Please samsung evolve your products like never before and remember the sky is limit!
Value
1
Response from Samsung USBy R&R Team, June 2, 2025
Hello Thenightskywalker, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you are enjoying exploring the features of Galaxy AI. We would love to help you with the camera and battery of your device to help you have the best possible experience with your phone every day. We have provided a link to an article to help you with the different features of your camera, and troubleshooting guides for your battery. We have lastly, provided a link to the Samsung Support Team if this experience continues with your phone, or you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Posted by: Roglaws
from Los angeles
Verified Purchase:Yes
Phone has been nothing but trouble. Most of the time something is jammed or not working.
No, I would not recommend this to a friend.
Value
1
Response from Samsung USBy R&R Team, July 10, 2025
Hi Roglaws, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We completely understand how valuable your device is to you every day, and we would love nothing more than to help you troubleshoot any frustration you are experiencing. Without knowing the details of your experience with your device, we have provided a link to the Samsung Support Team to offer assistance with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on September 17, 2025
Posted by: Davethomas
[This review was collected as part of a promotion.] Love this phone I will continue to purchase Samsung devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works as it should
on September 19, 2025
Posted by: Chaoscutie
[This review was collected as part of a promotion.] Having upgraded from a Galaxy S23, my Galaxy S25 has truly surpassed my expectations in numerous aspects. The device's elegant design immediately captured my attention, providing a premium sensation. The display's clarity and vivid colors enhance every visual experience. The camera's advanced features enable effortless capture of stunning photos and videos. Performance is remarkably smooth, with applications launching and operating seamlessly. Battery life has improved, easily sustaining a full day of usage. I value the innovative features that enhance daily interactions. Overall, the device represents a remarkable advancement, delivering an exceptional user experience.
The phone has performed admirably for the past eight months. I have encountered few issues with the phone itself. There are occasional instances of sluggishness. However, the storage capacity has been excellent. Photographs consistently turn out beautifully.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The most powerful compact smartphone
on September 22, 2025
Posted by: DonCoolest
[This review was collected as part of a promotion.] I've bought this device because I've had punched the Buds 3 Pro and the watch 7; both devices had the Galaxy AI, then I bought to get all my devices with the newest system.
It's a great device!!
It's a great device!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is good for the price
on October 7, 2025
Posted by: Scorgio10
[This review was collected as part of a promotion.] The Galaxy S25 is overall a good base model phone. I've been using this phone for little while now and so far, I'd say its worth the price. The design feels nice in your hands due to its size and shape, and I like the color variants but I ended up getting the Navy color. The UI feels smooth and responsive due to it's new Qualcomm Snapdragon 8 Elite processor. The phone's 50 MP camera takes great, high quality pictures in bright light and some ok ones in low light. I've tried the AI that was built into the phone, and so far I've yet to be disappointed. It does have a few areas where it can improve, but as one of the first phones with AI, its pretty good. The phone's battery, eventhough smaller than my Galaxy S24 Ultra, lasts mostly all day but its yet to have all, if not most, of the apps that are in my current S24 to really test the battery.
Value
4
Written by a customer while visiting Samsung US